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Assistant Manager
2 months ago
We are looking for an experienced Front Office professional to join our team. Reporting to the Rooms Division Manager, you will:
- Lead a shift of Front Office professionals, ensuring our guest's experience is at the forefront at all times
- Assist in developing, implementing and maintaining procedures for the Department and fostering a focus on guest engagement
- Assist with the management of the team including training and development, ensuring the team’s success
- Handle complex guest queries and feedback
Qualifications
A qualification in hotel or hospitality management will be highly regarded.
Software
Previous experience with a PMS is essential (Opera is desirable).
Additional Information
Benefits
An opportunity to be with world’s preferred hospitality company
Captivating and rewarding experience working alongside passionate professionals
Range of exclusive Heartist Benefits
Develop your talent through learning programs by Academy Accor.