Assistant Manager

3 weeks ago


Udaipur, Rajasthan, India Accor Full time

Job Title: Assistant Manager

Job Summary:

We are seeking an experienced Assistant Manager to join our team at Raffles Udaipur. As an Assistant Manager, you will be responsible for overseeing the daily operations of the outlet, ensuring that all guests receive exceptional service and that the outlet runs smoothly and efficiently.

Main Responsibilities:

  • Manage the daily operations of the outlet, including staff supervision, inventory management, and customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and control operating expenses, ensuring that they are within budget.
  • Ensure that all employees provide a courteous and professional service at all times.
  • Conduct staff performance appraisals and provide feedback and coaching to improve performance.
  • Assist in the training of new employees and ensure that all staff are adequately trained and equipped to perform their duties.
  • Maintain accurate records and reports, including sales data, inventory levels, and employee performance.
  • Collaborate with other departments, such as housekeeping and food and beverage, to ensure seamless service delivery.
  • Identify and implement opportunities for improvement, including process improvements and cost savings.

Requirements:

  • Minimum 2 years of experience in a similar role, preferably in the hospitality industry.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
  • Strong knowledge of hospitality operations, including customer service, inventory management, and financial management.
  • Ability to work effectively in a team environment, with a high level of collaboration and communication.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Access to training and development programs, including the Accor Academy.
  • A range of exclusive Heartist Benefits.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].


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