Airline Implementation Specialist

3 weeks ago

Bengaluru, India ITC Infotech Full time
Job Title:

Airline Implementation SpecialistExperience:

8-12 YearsLocation:

BangaloreDepartment:

Airline Operations / IT ImplementationJob Overview:We are seeking an experienced

Airline Implementation Specialist

to join our dynamic team. The ideal candidate will possess a deep understanding of

Amadeus products , including

Altea Reservations ,

DCS CM ,

FM , and

Altea Inventory , with expertise in

CWP (Cut Over Window Plans)

and overall

Airline Implementation

processes. You will play a key role in the seamless integration of airline systems, ensuring smooth transitions and implementations of Amadeus products and services.Key Responsibilities:Implementation Planning & Coordination:Lead and manage the end-to-end implementation process of Amadeus products (including Altea Reservations, DCS CM, FM, and Altea Inventory) for airlines. Create and execute comprehensive project plans and timelines.Airline Systems Integration:Oversee the integration of Amadeus products into airline operations, ensuring compatibility, seamless data migration, and system configurations. Troubleshoot and resolve system issues during and post-implementation.CWP (Cut Over Window Plans):Develop and manage

CWP

strategies, defining the window for cut-over from legacy systems to new Amadeus solutions. Ensure minimal disruption to airline operations during the transition phase.Stakeholder Management:Work closely with airline stakeholders, including business users, IT teams, and third-party vendors, to gather requirements, provide status updates, and ensure timely delivery of all implementation phases.Training & Support:Provide training and support to airline staff on the new systems and processes post-implementation. Ensure all team members are adequately prepared for using the new solutions and offer ongoing support as needed.Documentation & Reporting:Prepare detailed project documentation, including system configurations, user guides, training materials, and progress reports for internal and external stakeholders.Quality Assurance:Monitor system performance and functionality during and post-implementation. Ensure compliance with airline industry standards and operational requirements.Continuous Improvement:Provide feedback and recommendations to improve the implementation processes, tools, and methodologies. Collaborate with other teams to innovate and drive operational excellence.Required Skills & Qualifications:Experience:8-12 years of experience in airline system implementation, with a specific focus on Amadeus products such as

Altea Reservations ,

DCS CM ,

FM , and

Altea Inventory .Technical Knowledge:Strong technical understanding of airline operations, systems architecture, and integration processes, specifically with Amadeus and related airline software solutions.Project Management:Proven experience managing complex projects, from initiation to cutover and post-implementation support. Proficiency in project management tools and methodologies.CWP Expertise:Extensive experience in

Cut Over Window Plans (CWP)

and managing the transition between legacy systems and new implementations with minimal disruption.Stakeholder Engagement:Excellent interpersonal skills and the ability to collaborate effectively with cross-functional teams, senior stakeholders, and clients.Problem-Solving:Strong analytical and troubleshooting skills to address system issues and ensure smooth implementation processes.Communication:Clear and concise verbal and written communication skills, with the ability to present complex concepts to both technical and non-technical stakeholders.Certifications (Preferred):Relevant certifications in project management (e.g., PMP, PRINCE2) or airline operations are a plus.Education:A Bachelor’s or Master’s degree in

Aviation Management ,

Information Technology ,

Business Administration , or a related field is preferred.

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