Assistant Vice President Operations

2 days ago


Noida, India Elements HR Services Pvt Ltd Full time

Accountabilities

  1. Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.
  2. Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.
  3. Management and maintenance of customer records and documentation to ensure accuracy.
  4. Participation in training and development initiatives to improve customer skills, knowledge, and services.
  5. Identification of industry trends and developments related to customer service to implement best practice in customer care.
  6. Execution of escalation requests to the relevant team or senior management as required in a timely manner.
  7. Execution of customer service activities through various communication channels including chat, email, and phone.


Vice President Expectations

  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organization functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.



  • Noida, India IEnergizer Full time

    Please find the JDJOB DESCRIPTIONProfile – SDL / Assistant Vice President OperationsLOB – TelecomDomain – TelecomWork Location – Noida - this would be a work from Office role.Minimum Experience and Exposure –• At least 10+ years US Telecom Email - strategy experience in a comparable role –• Advanced knowledge in Telecom products and services;...


  • Noida, India iEnergizer Full time

    Please find the JD JOB DESCRIPTIONProfile – SDL / Assistant Vice President OperationsLOB – TelecomDomain – Telecom Work Location – Noida - this would be a work from Office role. Minimum Experience and Exposure –• At least 10+ years US Telecom Email - strategy experience in a comparable role – • Advanced knowledge in Telecom products and...


  • Noida, India iEnergizer Full time

    Please find the JD JOB DESCRIPTION Profile – SDL / Assistant Vice President Operations LOB – Telecom Domain – Telecom Work Location – Noida - this would be a work from Office role. Minimum Experience and Exposure – • At least 10+ years US Telecom Email - strategy experience in a comparable role – • Advanced knowledge in Telecom products...


  • Noida, India Elements HR Services Pvt Ltd Full time

    Accountabilities1. Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.2. Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.3. Management and maintenance of customer records and documentation to ensure...


  • Noida, India Elements HR Services Pvt Ltd Full time

    AccountabilitiesProvision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.Management and maintenance of customer records and documentation to ensure...


  • Noida, India Elements HR Services Pvt Ltd Full time

    AccountabilitiesProvision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.Management and maintenance of customer records and documentation to ensure...


  • Noida, India Elements HR Services Pvt Ltd Full time

    AccountabilitiesProvision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.Management and maintenance of customer records and documentation to ensure...


  • Noida, India Vensure Employer Solutions Full time

    About the company: Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...


  • Noida, India Vensure Employer Solutions Full time

    About the company:Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...


  • Noida, India Vensure Employer Solutions Full time

    About the company :Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...

  • Vice President

    1 week ago


    Noida, India SkillsKraft Full time

    Company Description : SkillsKraft is hiring for Real Estate Broking Client based at Noida. Role Description: This is a full-time Vice President of Sales (Real Estate) role in Noida. As the Vice President of Sales, you will be responsible for overseeing the real estate sales department and leading a team of sales professionals. Your day-to-day tasks will...


  • noida, India iEnergizer Full time

    Please find the JD JOB DESCRIPTION Profile – SDL / Assistant Vice President Operations LOB – Telecom Domain – Telecom Work Location – Noida - this would be a work from Office role. Minimum Experience and Exposure – • At least 10+ years US Telecom Email - strategy experience in a comparable role – • Advanced knowledge in Telecom products...

  • Vice President

    3 weeks ago


    noida, India Ampera DEI Full time

    We believe you would be interested in an exciting leadership opportunity with our client. We are currently seeking aVice PresidentforKYC Client Maintenancebased inNoida .Key Role Details:Experience : 15+ years in the KYC domain with a strong track record in operations and stakeholder management.Leadership : Proven experience in managing teams of 60+...


  • noida, India Vensure Employer Solutions Full time

    About the company: Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...


  • Noida, India Vensure Employer Solutions Full time

    About the company:Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...


  • noida, India Vensure Employer Solutions Full time

    About the company : Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...


  • Noida, India Vensure Employer Solutions Full time

    About the company:Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...


  • Noida, India Vensure Employer Solutions Full time

    About the company : Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...


  • noida, India Vensure Employer Solutions Full time

    About the company:Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...


  • Noida, India Vensure Employer Solutions Full time

    About the company :Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll...