Lead generation trainer

3 weeks ago

india IconAf Full time
Job Description

The Lead Generation/ Sales Trainer at IconAF is responsible for,  the Quality of Training  conducted at the branches and for the trainees’ performance during live dialling and incubation phase.

Responsibilities & Duties

  • The responsibility of the Trainer is not exhaustive and may change from time to time as decided by Management
  • Prepare and deliver an effective training programme;
  • Ensure that each trainee is properly equipped with skills to fulfill their functions
  • Provide leadership to the candidates in training and other employees by being an example on time management, people’s skills and motivation;
  • Take responsibility for building strong teams that focus on high performance and have minimal spreads between the teams and inside teams
  • Attract and retain skilled sales consultants, through effective training efforts;
  • Actively participate in Upskill sessions and conduct training insights sharing sessions;
  • Provide accurate Training reports.
  • Complete Group training report and other admin tasks timeously;
  • Take responsibility to provide an individual training report for each trainee for the period of training;
  • Ensure discipline is maintained within the training groups and consistency thereof (e.g. absenteeism, dress code, or as provided in the company’s code of conduct).
  • Communicate the schedules to stakeholders timeously;
  • Have a lesson plan for every day of training;
Business Responsibility 
  • Liaising with managers to determine training needs and schedule refresh training sessions
  • Identify training needs by conducting a needs analysis
  • Actively suggest training improvement plans;
  • Complete training reports, group feedback form, and training evaluation per every training group.
  • Adhere to timelines in submitting all training admin (within 24hr of completing a group)
  • Conducting effective coaching sessions and assist the floor where ever required;
  • Communicate all training programs on a timely basis to relevant stakeholders;
  • Obtain a high retention rate of new consultants from one month after training
  • Track employee success and progress
  • Place training requirements and resources orders with the department head on a timely basis;
  • Ensure adherence to the company’s process at all times
  • Keep track of trainees attendance and performance and report to the business on a regular basis:
  • Adhere to admin deadlines in submitting Teams documents and reports:
  • Performance Management documents
  • Individual performance report
  • Resource Management (Training projector, laptops etc.)
  • Attendance reports etc.

Requirements

Key performance Measures:

  • Retention of consultants minimum of one month after training
  • Reporting to business on training to date and its outcomes
  • Personnel management (absenteeism, late coming, managing staff issues)
  • Quality of training delivered

Knowledge, Skills, and Abilities

  • A recognised degree in education or training
  • Minimum of 5 years’ experience as a training specialist or similar role;
  • Minimum of 5 years’ experience with designing training programmes and implementation;
  • Knowledge of various effective teaching methodologies and tools
  • Willingness to keep abreast of new techniques in corporate teaching
  • Proficient in MS Office (esp. Powerpoint); e-learning software is an asset
  • Phenomenal communication, presentation and public speaking skills
  • Organizational and time management abilities
  • Critical thinking and decision making
  • Knowledge of: and ability to impart various training and teaching methods;
  • Certified assessor, moderator and Facilitator;
  • Proficiency in facilitating, coaching and mentoring;
  • Experience in outcome-based education;
  • Sense of ownership of training teams’ performance and its impact on the company’s success
  • Strong Leadership abilities;
  • Strong Interpersonal Skills;
  • Ability to meet business timelines and handle pressure

Requirements
2. Responsibilities & Duties The responsibility of the Workflow Assistant is not exhaustive and may change from time-to-time as decided by Management. We are a high impact, rapid progression organisation. Your contribution will help improve the workflow and process of the business, and therefore, the efficiency. Hands-on experience with various administrative tasks and support the managers in all executive tasks. Efficiency in how to organize and multitask multiple deadlines and projects. Learn on the job about the best practices in the industry. Exposure to the industry and working with experts. Provide executive and administrative support to the manager in all required tasks. Act as a mediator between external clients and business, employees, and the manager to convey information. Attend phone calls and take messages on behalf of the manager. Screen emails and letters that are received before passing them to the manager if necessary. Schedule appointments and set up venues for the same. Coordinate all travel arrangements- booking flights, booking international and national accommodations. Taking notes and minutes of meetings. Creating reports using information and data provided for presentation. Maintain an efficient filing system Maintain an inventory of all office supplies and regularly ensure they are stocked. Knowledge, Skills, and Abilities Must at least be a high school graduate. Prior experience in an office environment or as an assistant. Good computer skills and knowledge of software like MS Office. Good communication and people skills. Strong time management, organisation, and multitasking skills. Proficiency in business writing. Knowledge of the best office supplies, gadgets, and applications. Good professional ethics and integrity

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