Technical Sales Support Specialist
3 weeks ago
About the Company Allianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service. About the Role The Sales Support Engineer at Allianze Infosoft plays a crucial role in supporting the Dubai sales team (remotely) by providing technical expertise, product knowledge, and customer engagement.This position ensures that sales inquiries are handled efficiently, technical solutions are accurately communicated, and customers receive the right elevator solutions tailored to their needs. Responsibilities Technical & Sales Support Provide technical guidance to the sales team, assisting in customer inquiries, product demonstrations, knowledge in AutoCAD and MS Office and troubleshooting. Support sales by preparing technical proposals, presentations, and quotations. Ensure pricing and product specifications align with customer needs and company guidelines. Product Knowledge & Documentation Develop and maintain a deep understanding of elevator products, including features, benefits, and technical specifications. Prepare and update technical documentation such as product manuals, specifications, compliance statements, and regulatory requirements. Customer Engagement & Consultation Interact with clients to understand project requirements and recommend suitable elevator solutions. Address technical concerns and provide clear, professional responses to customer inquiries. Collaborate with the sales team to ensure customer satisfaction throughout the sales cycle. Process & Compliance Management Ensure all sales and technical activities comply with industry regulations, safety standards, and company policies. Maintain structured workflows for handling and tracking customer inquiries, quotations, and approvals. Continuous Improvement & Collaboration Work closely with the engineering and product development teams to provide feedback on product enhancements based on customer needs and market trends. Contribute to workflow optimizations to improve the efficiency of sales support operations. Qualifications Bachelor’s degree in Engineering, Mechanical Engineering, or a related field. Required Skills 1–4 years of experience in technical support , sales support , or estimation , preferably within the elevator and escalator industry . Ability to interpret and prepare technical drawings using AutoCAD. Strong understanding of elevator and escalator products, components, and technical specifications. Excellent verbal and written communication skills. Ability to clearly explain technical concepts to both technical and non-technical clients or internal teams. Efficient in preparing accurate quotations, estimates, and technical documentation Capable of working effectively with cross-functional teams including sales, engineering, procurement, and management. Strong interpersonal skills to maintain smooth coordination and timely project support. Preferred Skills Prior experience in technical or sales support roles within the elevator and escalator industry. Exposure to workflow optimization and feedback sharing with product development teams. Basic knowledge of regulatory compliance and documentation standards in mechanical or construction sectors.
-
Technical Support Specialist
4 days ago
bangalore, India beBeeTechnician Full timeJob Title: Technical Support SpecialistAbout the Role:The Technical Support Specialist will be responsible for resolving technical issues at client locations, ensuring customer satisfaction and generating service revenues.Key Responsibilities:Resolve technical issues at client locations with minimal escalationsGenerate service revenues through AMC, spare...
-
Technical Support Specialist
1 week ago
bangalore, India beBeeSupport Full timeTechnical Support Specialist OpportunityWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in providing high-quality technical support to customers worldwide through various channels.You will take ownership of customer issues and work diligently to resolve them in a timely...
-
Technical Support Specialist
3 weeks ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Technical Support Specialist
20 hours ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Technical Support Specialist
1 week ago
bangalore, India Kinco Automation Full timeAbout the Company:Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Senior Technical Support Specialist
1 week ago
bangalore, India beBeeTechnical Full timeJob Title:Senior Technical Support SpecialistOverview of the Role:As a senior technical support specialist, you will work closely with valued customers to resolve complex post-sales concerns. You'll provide expert-level technical assistance via phone, email, and web, ensuring that our high-value customers receive enhanced response times.Key...
-
Technical Support Specialist
2 weeks ago
Bangalore, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. Job Description As a...
-
TIBCO Technical Support Specialist
4 weeks ago
Bangalore, India ACL Digital Full timeWe're Hiring: TIBCO Technical Support Specialist - Bangalore Position: TIBCO Technical Support Specialist Experience: 3+ Years Location: Bangalore (On-site) Interview Mode: Mandatory Face-to-Face Interview in Bangalore Company: ACL Digital Shift Timings : 3:30PM/4:30PM We are looking for a skilled and experienced TIBCO Technical Support Specialist to join...
-
Sales Support Specialist
2 weeks ago
Bangalore, India ABB Full timeSales Support Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a position...
-
Technical Support Specialist
3 weeks ago
Bangalore Urban, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
