Digital Sales Customer Service
1 month ago
Develop and execute digital sales strategies togenerate leads and drive IT services sales.
Leverageonline platforms and tools to reach potential clients and establisha digital sales presence. 2. *CustomerService:*
Provide excellent customer service addressinginquiries and ensuring client satisfaction.
Act as aliaison between clients and internal teams to facilitate effectivecommunication. 3. *Sales of IT Services andConsultancy:*
Understand client requirements andrecommend suitable IT solutions and consultancyservices.
Collaborate with the sales team to achieverevenue targets and foster longterm client relationships.4. *Client Engagement:*
Conduct presentationsand product demonstrations to showcase the value of our ITservices.
Proactively identify opportunities to upsellor crosssell additional services. 5. *CRMManagement:*
Utilize CRM systems to track clientinteractions sales activities and maintain accuraterecords. *Qualifications:*1. Bachelors degree in Business Marketing or a relatedfield. 2. Minimum of 3 years of experiencein digital sales customer service and sales of IT services andconsultancy. 3. Strong understanding of ITservices and solutions. 4. Excellentcommunication and interpersonal skills. 5.Proven ability to meet and exceed sales targets.6. Familiarity with CRM systems and salestools.
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