Senior ServiceNow Developer – AI

23 hours ago

Delhi, India apricot jam Full time

About UsWe are Apricot Jam , a global professional services company delivering outsourcing, consulting, and technology solutions. With90%+ client retentionand the trust of Fortune 500 companies across North America, Europe, and Asia, we specialize in buildinghigh-performing ServiceNow teamsthat deliver measurable outcomes.Our mission is simple: put people first, empower creativity, and help clients unlock the full potential of technology. With delivery hubs in India and Europe, we combine global reach with local expertise.Role OverviewWe are seeking a Senior ServiceNow Engineerwith5+ years of hands-on experienceleading large-scale implementations. This senior role requires certifications, proven success across multiple ServiceNow modules, and the ability toarchitect, design, and deliver complex solutions .You will play a key role in advancing ourAI + ERP workflow initiatives— leveragingAgentic AI, AI Agent Studio, and App Engineto solve complex enterprise challenges. Beyond technical expertise, we value leadership, collaboration, and the ability to mentor and guide teams.Key ResponsibilitiesSolution Design & DeliveryArchitect and deliver scalable ServiceNow solutions across ITSM, ITOM, CSM, HRSD, SPM, SAM Pro, FSM, IRM, and more.Build, configure, and optimize workflows, automations, and ERP workflows with App Engine.AI & AutomationDrive adoption ofAgentic AIandAI Agent Studioto create next-generation workflow automation.Translate business needs into intelligent, AI-powered technical solutions.Leadership & CollaborationProvide technical leadership and ensure adherence to ServiceNow best practices.Collaborate with global stakeholders to align business and technology.Mentor junior developers and contribute to a culture of excellence.Operations & IntegrationsEnsure performance, reliability, and maintainability of applications in production.Lead integrations with ERP and enterprise systems (SAP, Oracle, Workday, etc.).Required Skills & CertificationsMandatoryBachelor’s degree in Software Engineering (minimum) ; a Master’s degree in Computer Science, Software Engineering, or related field is a plus.ServiceNow Certified System Administrator (CSA).At least one advanced certification: CAD, CIS, or specialization in App Engine/CSM/ITSM/ITOM.5+ years’ hands-on experience with ServiceNow implementations.PreferredProven expertise in Agentic AI, AI Agent Studio, and ERP workflows.Strong skills in JavaScript, AngularJS, REST/SOAP APIs.Demonstrated success in integrating ServiceNow with ERP and enterprise platforms.Excellent problem-solving, collaboration, and communication skills.What We OfferRemote flexibilitywith working hours that suit your schedule.The opportunity to work oncutting-edge AI + ERP-driven ServiceNow projects .Be part of afast-growing global teamwith delivery hubs in India and Europe.Competitive compensation , continuous certification support, and clear career growth paths.Long-term opportunities across multiple ServiceNow domains.Ready to take your ServiceNow expertise to the next level? Apply today and join a team that’s shaping the future of enterprise automation.

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