Customer Service Executive

3 weeks ago

Gurgaon, India Policybazaar.com Full time

Customer Support Executive- Tamil/ Telugu/KannadaOffice Location: Gurugram, Haryana ( On-site working)Contact Person: HR Nilaya, or share your resume with & Mode - Face to Face only (No Virtual rounds)Working days- 6 days working with a roster offLanguages Preferred - Tamil/ Telugu/Kannada/ English & HindiSalary- 2.5 - 4 LPAJob descriptionPolicyBazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.Key Responsibilities:- Handle inbound and outbound calls to address customer queries and concerns.- Provide accurate information regarding insurance policies, premium calculations, and policy status.- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.- Maintain customer records by updating information in the CRM system.- Ensure customer satisfaction through professional communication and problem-solving.- Meet daily, weekly, and monthly targets set by the team lead.Required Skills:- Excellent communication skills (verbal and written).- Ability to handle customer queries efficiently and politely.- Basic computer knowledge and proficiency in MS Office and email.- Patience and empathy to manage difficult or irate customers.- Prior experience in a call center or customer support role is a plus.- Freshers and experienced both can apply.- Minimum education: Graduate.- Salary package 3 LPA to 4 LPA.What do we offer?- Amazing work culture.- Complete the Day shift.- 6 Day working- 1 Roster off- Unlimited Incentives- Good opportunity for career progression.- GMC- Group medical coverage- Gratuity is paid as per applicable law, which is over andISMS Responsibilities:-Be aware and comply with the ISMS Policy, procedures, and objectives;-Actively participate in ISMS exercises;-Request access to information from their Team Leaders/ Executives;-Report known and suspected security incidents to the IT Helpdesk;-Protect the secrecy of passwords; and-Protect information assets used by them against compromise of the confidentiality, integrity, or availability.Interested candidates can share their resume to Whatsapp to .

  • Customer Service Representative

    1 day ago

    Gurgaon, India Cubnet Service Full time

    Responsibilites: - Provide knowledgeable answers to questions about product, pricing and availability - work with internal departments to meet customer's needs **Qualifications**: - Any Graduate can apply - Freshers to 2 years Experience in Customer Support. - Excellent phone etiquette and excellent verbal, written and interpersonal skills - Ability to...

  • Customer Service Representative

    1 week ago

    Gurgaon, India Cubnet Service Full time

    Customer Support Executive CTC- 27k + 2k PLI - Work from office - Any Graduate and freshers can apply - Excellent coms - 5 days working with rotational shifts - *Cab and meal facility - Location - Gurgaon Immediate joiners only. **Job Types**: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹27,000.00 per month **Benefits**: - Commuter assistance -...

  • Customer Service Team Manager

    7 days ago

    Gurgaon, Haryana, India LG SERVICE CENTER Full time

    Company DescriptionLG Service Center provides expert repair and maintenance services for LG home appliances, including air conditioners, refrigerators, washing machines, microwaves, water purifiers, and televisions. Serving the Guwahati region, our focus is on delivering reliable, high-quality home service repairs to meet customer needs effectively. We are a...

  • Customer Service Executive

    2 weeks ago

    Gurgaon, India Control Z Full time

    Company Description Control Z is revolutionizing technology consumption by extending the lifespan of smart devices while promoting sustainability. Dedicated to renewing and improving technology, Control Z transforms waste into opportunity, fostering smarter and greener consumption habits. With a team of innovative re-engineers, the company is reshaping...

  • Customer Service Executive

    2 weeks ago

    Gurgaon, India Control Z Full time

    Company DescriptionControl Z is revolutionizing technology consumption by extending the lifespan of smart devices while promoting sustainability. Dedicated to renewing and improving technology, Control Z transforms waste into opportunity, fostering smarter and greener consumption habits. With a team of innovative re-engineers, the company is reshaping...

  • Customer Service Executive

    2 weeks ago

    Gurgaon, India Control Z Full time

    Company Description Control Z is revolutionizing technology consumption by extending the lifespan of smart devices while promoting sustainability. Dedicated to renewing and improving technology, Control Z transforms waste into opportunity, fostering smarter and greener consumption habits. With a team of innovative re-engineers, the company is reshaping...

  • Customer support executive

    1 week ago

    Gurgaon, Haryana, India Hamiast recruitment service Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Hiring for Domestic Customer Service (CS) Location - Sector 18, Gurugram Role: Customer Service ExecutiveQualification: Graduate / UndergraduateSkills: Good communication skills (Veti 5 required)Experience: Fresher / ExperiencedWorking Days: 6 days a weekSalary: Up to 25K CTCShift Timing: Rotational Day Shifts (7 AM – 9 PM)Weekly Off: Rotational Leaves: No...

  • Customer Services Executive

    7 days ago

    Gurgaon, India IPA Indus Parking Services Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. **Responsibilities For Customer Service Executive** - Building and maintaining relationships with customers. - Conducting business reviews to...

  • Customer Service Executive

    7 days ago

    Gurgaon, Haryana, India Control Z Full time

    Company DescriptionControl Z is revolutionizing technology consumption by extending the lifespan of smart devices while promoting sustainability. Dedicated to renewing and improving technology, Control Z transforms waste into opportunity, fostering smarter and greener consumption habits. With a team of innovative re-engineers, the company is reshaping...

  • Customer Service Executive

    2 weeks ago

    Gurgaon, Haryana, India Wizfair Travels Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWizfair Travels is a rapidly growing travel brand that offers meticulously crafted travel packages to a diverse range of destinations worldwide. With a passion for uncovering authentic experiences, Wizfair emphasizes affordability and luxury while maintaining an unwavering commitment to client satisfaction. The company is supported by a...