Customer Service Executive

2 weeks ago


Gurgaon, India Control Z Full time

Company DescriptionControl Z is revolutionizing technology consumption by extending the lifespan of smart devices while promoting sustainability. Dedicated to renewing and improving technology, Control Z transforms waste into opportunity, fostering smarter and greener consumption habits. With a team of innovative re-engineers, the company is reshaping perceptions of innovation and sustainability. More than just a brand, Control Z stands as a movement for a more eco-conscious and efficient future.Role DescriptionThis is a full-time, on-site role located in Gurugram for a Customer Service Executive. The role entails providing exceptional customer support, handling inquiries, and resolving customer issues efficiently while ensuring a customer-centric experience. The Customer Service Executive will be responsible for maintaining high levels of customer satisfaction, managing service interactions, and fostering positive relationships with customers.QualificationsProven skills in Customer Service, Customer Support, and Customer Service ManagementStrong focus on Customer Satisfaction and the ability to build positive relationshipsExcellent Interpersonal Skills to communicate effectively and empatheticallyAbility to troubleshoot and resolve issues in a timely and professional mannerPrior experience in customer-facing roles is an advantage



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