Customer Services Executive

5 days ago

Gurgaon, India IPA Indus Parking Services Full time

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

**Responsibilities For Customer Service Executive**
- Building and maintaining relationships with customers.
- Conducting business reviews to ensure customers are satisfied with their products and services
- Responding to enquiries on our product.
- Letting customers know about other products/add-ons that the company offers in line with the company’s strategy.
- Escalating and resolving areas of concern as raised by customers.
- Carrying out customers satisfaction surveys and reviews.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.


**Skills Required**:

- Proven experience as a Customer Service Executive or a similar role.
- Proven track record of meeting and exceeding targets.
- Graduation in Business Administration, Marketing or a related field.
- Highly organized with close attention to detail.
- A customer-oriented attitude.

The benefits of working as a **Customer Service Executive** will be:

- The employee of the month Bonuses.
- Regular performance review to encourage internal growth.
- Join a friendly and welcoming team.
- Join a rapidly growing company progression in the Job.
- Team Outing - For the last two outings, the company booked an overnight stay in a beautiful location.
- Casual Friday’s; every other Friday we wear casual clothes.
- Weekly team exercises. Join a team who stay enthusiastic.

**Timings**: 11:00 AM to 8:00 PM

**Salary**: ₹300,000.00 - ₹450,000.00 per year

Schedule:

- Morning shift

  • Customer Services Executive

    2 weeks ago

    Gurgaon, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...

  • Customer Service Executive

    1 week ago

    Gurgaon, India Impac Services Full time

    **Urgent Hirings !!** **~ Profile: Blended customer service** **Job Title: - ** Customer Service (Voice Support) **Location: - ** Gurugram **What will you be doing?** This is a full-time on-site role for a Customer Support Specialist based in Gurugram. The Customer Support Specialist will be responsible for resolving customer issues, coordinating with...

  • Customer Service Executive

    5 days ago

    Gurgaon District, Haryana, India IPA Indus Parking Services Full time

    **Indus Parking Services (IPS)** is an emerging parking enforcement company headquartered in Gurugram, India. Our team consists of highly focused and motivated professionals with extensive expertise in parking management. We specialise in preventing unauthorised parking across commercial properties, residential complexes, and other locations. **Indus Parking...

  • Customer Service Executive

    1 week ago

    Gurgaon District, Haryana, India IPA Indus Parking Services Full time

    **Indus Parking Services (IPS)** is an emerging parking enforcement company headquartered in Gurugram, India. Our team consists of highly focused and motivated professionals with extensive expertise in parking management. We specialise in preventing unauthorised parking across commercial properties, residential complexes, and other locations. **Indus Parking...

  • Customer Success Manager

    3 days ago

    Gurgaon, India customer success Full time

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Customer Success Manager

    1 week ago

    Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Customer Service Executive

    2 weeks ago

    Gurgaon District, Haryana, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...

  • Customer Service Executive

    4 days ago

    Gurgaon, Haryana, India NLB Services Full time

    Roles and ResponsibilitiesHandle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide excellent customer service.Provide accurate and timely resolutions to customers' issues while maintaining a high level of professionalism.Collaborate with internal teams to resolve complex issues that require escalation.Maintain records...

  • International Customer Service Executive

    1 week ago

    Gurgaon, India Talent Futures services Full time

    Hiring for international customer care executive - Location Gurgaon Haryana - Salary upto 4.5 lpa for those who have relieving letter of last bpo organization - Excellent communication skills - 5 days working with both sides cab - Permanent US night shift - Walkin interview only **Job Types**: Full-time, Regular / Permanent **Salary**: ₹22,000.00 -...

  • Customer Service Executive

    6 days ago

    Gurgaon, Haryana, India Wizfair Travels Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWizfair Travels is a rapidly growing travel brand that offers meticulously crafted travel packages to a diverse range of destinations worldwide. With a passion for uncovering authentic experiences, Wizfair emphasizes affordability and luxury while maintaining an unwavering commitment to client satisfaction. The company is supported by a...