HubSpot Implementation Specialist

6 days ago

Ahmedabad, India TRooTech Full time

Key Responsibilities

  • Own and Manage HubSpot CRM
    : Act as the primary HubSpot administrator, managing user access, permissions, data integrity, and platform optimization.
  • Setup & Onboarding
    : Handle user provisioning/deprovisioning, and ensure smooth onboarding with proper workflows and training support.
  • Workflow & Automation Management
    : Build and refine complex workflows, sequences, and automation across Marketing, Sales, and Service Hubs to streamline lead management and customer engagement.
  • CRM Optimization
    : Audit existing setups, identify gaps, and optimize performance, structure, reporting, and automation processes.
  • Cross-functional Collaboration
    : Work closely with internal teams (Marketing, Sales, Support, and Product) to gather requirements and develop solutions aligned with business goals.
  • Dashboards & Reporting
    : Create custom dashboards and reports to track campaign performance, sales pipelines, and service metrics.
  • Integration & API Management
    : Manage and optimize integrations with third-party tools like Talk desk, Slack, databases, or analytics platforms.
  • Process Documentation
    : Maintain clear and up-to-date documentation for workflows, configurations, and processes.
  • Training & Support
    : Provide training to internal users and support adoption of best practices across the organization.
  • Data Management
    : Ensure data hygiene, segmentation accuracy, and alignment with reporting needs.
  • Stay Current
    : Monitor and implement HubSpot updates, beta features, and ecosystem improvements.

Requirements

  • 3 to 5 years of 
    hands-on experience
     managing and administering HubSpot CRM.
  • Deep expertise across 
    HubSpot Marketing Hub, Sales Hub, Operation Hub and Service Hub
    .
  • Strong experience in 
    workflow automation
    , lead scoring, pipeline management, and customer journey optimization.
  • Familiarity with 
    third-party integrations, APIs, and data flows
    .
  • Excellent understanding of 
    data segmentation, lifecycle stages, and CRM performance tracking
    .
  • Proven ability to work independently and take ownership of HubSpot as a core platform.
  • Strong communication skills to convert business requirements into CRM functionality.
  • Experience with SQL, webhooks, or custom-coded workflows (preferred).
  • HubSpot certifications (Marketing, Sales, Service Hub) are a 
    strong plus
    .

Preferred Skills (Bonus)

  • Experience working in a digital agency or SaaS environment.
  • Understanding of customer journey mapping and growth funnel optimization.

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