TRooTech Business Solutions

2 weeks ago


Ahmedabad, India TRooTech Full time

Key Responsibilities :- Own and Manage HubSpot CRM : Act as the primary HubSpot administrator, managing user access, permissions, data integrity, and platform optimization.- Setup & Onboarding : Handle user provisioning/deprovisioning, and ensure smooth onboarding with proper workflows and training support.- Workflow & Automation Management : Build and refine complex workflows, sequences, and automation across Marketing, Sales, and Service Hubs to streamline lead management and customer engagement.- CRM Optimization : Audit existing setups, identify gaps, and optimize performance, structure, reporting, and automation processes.- Cross-functional Collaboration : Work closely with internal teams (Marketing, Sales, Support, and Product) to gather requirements and develop solutions aligned with business goals.- Dashboards & Reporting : Create custom dashboards and reports to track campaign performance, sales pipelines, and service metrics.- Integration & API Management : Manage and optimize integrations with third-party tools like Talk desk, Slack, databases, or analytics platforms.- Process Documentation : Maintain clear and up-to-date documentation for workflows, configurations, and processes.- Training & Support : Provide training to internal users and support adoption of best practices across the organization.- Data Management : Ensure data hygiene, segmentation accuracy, and alignment with reporting needs.- Stay Current : Monitor and implement HubSpot updates, beta features, and ecosystem :- 3 to 5 years of hands-on experience managing and administering HubSpot CRM.- Deep expertise across HubSpot Marketing Hub, Sales Hub, Operation Hub and Service Hub.- Strong experience in workflow automation, lead scoring, pipeline management, and customer journey optimization.- Familiarity with third-party integrations, APIs, and data flows.- Excellent understanding of data segmentation, lifecycle stages, and CRM performance tracking.- Proven ability to work independently and take ownership of HubSpot as a core platform.- Strong communication skills to convert business requirements into CRM functionality.- Experience with SQL, webhooks, or custom-coded workflows (preferred).- HubSpot certifications (Marketing, Sales, Service Hub) are a strong Skills (Bonus) :- Experience working in a digital agency or SaaS environment.- Understanding of customer journey mapping and growth funnel optimization. (ref:hirist.tech)


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