TRooTech Business Solutions

2 weeks ago

Ahmedabad, India TRooTech Full time

Job Summary :We are seeking a skilled and detail-oriented Technical Content Writer to join our dynamic team.As part of a service-based IT company, you will be responsible for creating engaging, clear, and accurate technical content that communicates our IT solutions and services to both technical and non-technical audiences.The ideal candidate has a strong understanding of IT services and the ability to translate complex technical concepts into user-friendly content.Key Responsibilities :- Write and develop high-quality technical content, including :1. Service and solution descriptions (cloud, cybersecurity, DevOps, etc.)2. Blog posts, whitepapers, case studies, and technical articles3. Website landing pages and product/service copy4. User guides, FAQs, knowledge base articles5. RFPs, proposals, and other business documents- Collaborate with technical teams (engineers, developers, solution architects) to gather and verify technical information.- Translate complex IT concepts into clear, concise, and customer-friendly content.- Ensure content aligns with the brands tone, voice, and strategic goals.- Research current industry trends, competitor services, and emerging technologies.- Apply SEO best practices to all digital content.- Review, edit, and proofread content to ensure quality, consistency, and accuracy.- Maintain and update existing documentation to reflect new features and service changes.Requirements :- 2- 5 years of proven experience as a Technical Content Writer, preferably in the IT services industry.- Strong understanding of IT service offerings such as :1. Cloud computing (AWS, Azure, GCP)2. Cybersecurity3. DevOps and automation4. Managed IT services5. IT consulting and infrastructure solutions- Excellent written and verbal communication skills.- Ability to adapt writing style for different audiences and channels.- Familiarity with SEO principles and content management systems (e.g., WordPress).- Proficient in tools such as Microsoft Office, Google Docs, Confluence, Jira, or similar.Preferred Qualifications :- Bachelor's degree in Computer Science, Information Technology, Communications, English, or a related field.- Experience working with B2B IT companies or MSPs (Managed Service Providers).- Understanding of ITIL, Agile, or other IT frameworks is a plus.- Basic knowledge of programming or scripting languages (e.g., Python, JavaScript) is an advantage. (ref:hirist.tech)

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