Cluster Manager

2 weeks ago


india Acme Services Private Limited Full time

Job Description:

Responsible for managing delivery hub operations ie. inbound operations, inventory Control, Defects reductions( missing/wrong /expired/damage/tempered etc.)
reduction, Dump (damage/expiry/quality) control and reduction, optimum utilization, customer order fulfillment, NPS (Net promoter score >90%).
Will be taking care of 8-10 delivery hub operations, driving order growth and profitability as per the budgets .
Inbound operation( Managing and ensuring timely receiving/Putaway)
Inventory control,
Cycle count adherence
Damage/Expiry/Quality reduction
Pending Putaway(Upto 6 hours)
Bin/Inventory accuracy
DEQ - CPO(cost per order)
Maintaining various MIS reports, analyze and identifying areas of opportunity
Customer experience( Missing/wrong/expired/damage/melted reduction)
Shrinkage reduction/Loss prevention by inventory reconciliation
People Management & continuous Training of employees.
Guiding, mentoring team members to ensure efficiency in operations


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