Sales Specialist

Roles & Responsibilities :-

Sales & Revenue Generation

• Drive end-to-end B2C sales for domestic and international travel packages.
• Achieve monthly and quarterly revenue targets through consultative sales.
• Manage leads generated via inbound channels (website, social media, CRM) and convert them into successful bookings.
• Customize and pitch travel itineraries based on client preferences and budgets.
• Upsell premium travel services, add-ons, and customized experiences.

Customer Relationship Management

• Serve as the single point of contact from query to trip closure.
• Maintain high-quality customer experience and timely follow-ups.
• Build long-term relationships to ensure repeat business and referrals.
• Manage escalations, provide post-sales support, and ensure customer satisfaction.

Business Development & Partnerships

• Identify and onboard new travel partners, DMCs, and service providers.
• Work on supplier negotiations to improve pricing, availability, and margins.
• Collaborate with marketing and content teams to launch new experiences.

Reporting & Market Insights

• Maintain daily sales pipeline reports and CRM updates.
• Provide market insights on trending destinations, competitor pricing, and customer feedback.
• Analyze sales data and suggest improvements in process, pricing, and package offerings.

Key Skills Required :-

• Strong communication and negotiation skills.
• Passion for travel and understanding of travel products (flights, stays, activities, visas, etc.).
• Problem-solving attitude and ability to work under targets.
• Prior experience in sales, business development, or travel consulting.
• Knowledge of CRM tools like Zoho, Freshdesk, or Salesforce is a plus.

Eligibility Criteria :-

• Bachelor's degree in any discipline; MBA or travel & tourism specialization is a plus.
• 2–5 years of experience in sales or business development, preferably in travel, hospitality, or e-commerce.
• Flexibility to work on weekends and in rotational shifts based on demand.

All About Thrillophilia:-

At Thrillophilia, we're on a mission to make travel planning and booking effortless, so that travelers can focus on creating unforgettable memories. Thrillophilia's journey is rooted in a passion for travel, exploration, and adventure. It began back in 2011 when the global market was still too young for online travel transactions. Ever since, we have grown to become India's largest online platform for experiential travel. An annual traffic of 150M+ Users, 5M+ Happy Customers, and a strong presence of 2.2M on our Instagram, reflects our commitment to providing memorable experiences and inspiring travelers worldwide.

Our platform boasts diverse and wholesome offerings, featuring over 25,000 experiences and 2,500 holiday packages in over 150+ Destinations. From adventurous and offbeat travel to luxurious options, our aim is to provide our customers with the best experiences possible. Thrillophilia simplifies travel planning by creating personalized experiences using our expertise in destinations, local networks, AI/ML logics, and automation. Our team provides a human touch, and on-trip support ensures the best trip of your life.

Bringing the finest travel ideas together, our team comprises young and lively folks who are passionate about travel, technology, marketing, partnerships, and more. Together, we have achieved many brilliant titles, such as YourStory's best places to Work (2013), ISB's BizQuest (2014), Singapore Bash's best startups (2016), London Mayor's IE20 (2017), and more. If you are a motivated sales professional with a passion for international travel and adventure, we would love to hear from you.