Operations Support Manager
24 hours ago
Responsible for database accuracy (Technician/on role manpower /Other geographical info etc.)Supporting the team on new sites/technology updateConsolidating all requirements in standard format.Regular updation of Data in ISQ Audit & Compliance Understanding of current policies and standards and track any changes in these documentsInternal audit of partnersIsolation of wrong practicesPreparing audit observations reportIdentifying Training needs and imparting Training on new technology /processFollow up with circle teams for closure of audit observationsRegular feedback of applications Performance from field and ensuring the corrections.Circle usage compliance of all reports /dashboards Performance ReportingGeneration of daily, Weekly and monthly online and offline reportsGeneration of management dashboardsCalculation and verification of PLI for O&M team and communicate to stakeholdersMonthly outage reco. validation and highlight deviations to Circles (No mismatch raised by Customer, Energy, Estate and Finance Team)Uptime Validation (Validation basis System RCA, IUTR and CM TT along with FMS and Estate ) Competence DevelopmentEnsuring ITTA module 0 training to all engineersIncrease the technical capabilities of all engineers through various Knowledge SessionsRegular Review the performance of the team and support them for 100% quality output and productivity Internal interactions: All circle O&M Team, Operations Manager, Peers, and Employees in Corporate Office (Operations especially) & Corporate IT TeamExternal interactions: Customers (OpCo), Application Partners, Corporate IT Applications PartnersMinimum Educational Qualifications to perform this job: Professional Graduate or Masters degree i.E. MCA/BCA/BKnowledge Required: 'Knowledge of MS office, MIS tools ,telecom knowledge(Active+Passive) upto some extent ,Data base concept, Coding Contract Understanding and Its Execution Skills / Competencies: Basics of Project Management.Good leadership skillsGood communication skills to interact with vendors and stakeholdersCustomer Management Relevant Experience (Functions, roles, duration):Minimum 8-12 years’ experience in IT/Telecom/ISPShould have worked on NOC tools/techniques i.E. Fault Management and Trouble Ticketing toolsWorking knowledge of IT infrastructure upto some extent
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Operations Manager
24 hours ago
Uncha Samana, India Getronics Full timeTeam Purpose The teams involved provide third line Workspace management activities (including incidents, requests and changes) for multiple international customers, focused on the areas of: - Windows endpoint and mobile device management: update and software deployment, configuration management and operating system deployment. - MS Intune product family...
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Operations Manager
24 hours ago
Uncha Samana, India Getronics Full timeTeam Purpose The teams involved provide third line Workspace management activities (including incidents, requests and changes) for multiple international customers, focused on the areas of: - Windows endpoint and mobile device management: update and software deployment, configuration management and operating system deployment. - MS Intune product family...
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Seller Operations Manager
24 hours ago
Uncha Samana, India noon Full timeJob Title:Seller Operations ManagerLocation: Gurgaon, Cyber HubAbout noonnoon.Com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumer's online needs.noon operates without...
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Business Operations Manager
24 hours ago
Uncha Samana, India Arcserve Full timeHi Everyone,We have an opening for Arcserve, Gurgaon(hybrid) for Business Ops manager.Job OverviewBusiness Operations Manager/Sr ManagerJD:We are seeking a driven, customer-oriented, Manager/Sr Manager in our Business Operations Team to support the AMER Sales Leadership in driving seamless business operations, drive governance through systems/tools, and work...
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Business Operations Manager
24 hours ago
Uncha Samana, India Arcserve Full timeHi Everyone,We have an opening for Arcserve, Gurgaon(hybrid) for Business Ops manager.Job OverviewBusiness Operations Manager/Sr ManagerJD:We are seeking a driven, customer-oriented, Manager/Sr Manager in our Business Operations Team to support the AMER Sales Leadership in driving seamless business operations, drive governance through systems/tools, and work...
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Manager - Retail Strategy And Operations
24 hours ago
Uncha Samana, India BIBA Fashion Ltd Full timeAbout BIBA BIBA Fashion Limited is one of Indias leading ethnic wear brands, known for its contemporary yet traditional women's apparel. Established in 1988 by Mrs. Meena Bindra, Biba has revolutionized the fashion industry with its innovative designs, premium quality, and affordable range. The brand offers a wide array of products, including kurtas, kurtis,...
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Manager - Retail Strategy And Operations
24 hours ago
Uncha Samana, India BIBA Fashion Ltd Full timeAbout BIBA BIBA Fashion Limited is one of Indias leading ethnic wear brands, known for its contemporary yet traditional women's apparel. Established in 1988 by Mrs. Meena Bindra, Biba has revolutionized the fashion industry with its innovative designs, premium quality, and affordable range. The brand offers a wide array of products, including kurtas, kurtis,...
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Travel Operations Manager
24 hours ago
Uncha Samana, India Redrob Full time"Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community.” Employer: Senior World Position: Travel Operations ManagerYears of Experience: 5+ yearsCommunity Location: GurugramEmployment Type: Full-Time CONNECTCompany Overview ( Rice is not just a company;it's a dynamic community, the...
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Manager - Customer Support
24 hours ago
Uncha Samana, India noon Full timeJob Description : Manager - Customer SupportAbout noonnoon.Com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs.noon operates without boundaries;we are...
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Customer Success Operations Manager
24 hours ago
Uncha Samana, India PubMatic Full timeCustomer Success Operations Manager, USJob DescriptionThe successful candidate will possess a unique ability to combine ad operations knowledge, technical and creative thinking with strong communication skills. This role requires the ability to explain technical information to broad audiences and coordinate with internal teams to deliver on schedule. Your...
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General Manager Banking Operations
24 hours ago
Uncha Samana, India IGT Solutions Full timeLocation: GurgaonEmployment type: Permanent Job type: Full timeIGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. IGT provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and...
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Senior Manager
5 hours ago
Uncha Samana, India noon Full timeJob Description : Senior Manager - Customer SupportAbout noonnoon.Com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs.noon operates without boundaries;we are...
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Customer Success Operations Manager,Emea
24 hours ago
Uncha Samana, India PubMatic Full timeCustomer Success Operations Manager, EMEALocation: Gurugram, HR, INDepartment: Client OperationsCompany DescriptionPubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.PubMatic’s sell-side platform empowers the world’s leading digital content creators...
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Operations Manager
24 hours ago
Uncha Samana, India ETS Full timeAbout ETS:ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. We are committed to powering human progress by promoting skill proficiency, empowering upward mobility, and unlocking more opportunities for...
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Product Operations Associate
24 hours ago
Uncha Samana, India ETS Full timeAbout ETSETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. We are committed to powering human progress by promoting skill proficiency, empowering upward mobility, and unlocking more opportunities for...
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Operations Manager
1 week ago
Uncha Samana, India PRASUMA Full timeRole: Operations Manager Cloud Kitchen/QSR Job Summary:We're seeking an experienced Cloud Kitchen/QSR Operations Manager to lead our kitchen operations, ensure sustainable growth. The ideal candidate will have a strong background in food cost control, inventory management, customer service, and team building. If you're a results-driven leader with a passion...
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Customer Support Executive
4 days ago
Uncha Samana, India Atrangi Studio Full timeCompany DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience: Freshers & Experienced Both can applyEmail: DescriptionThis is a full-time...
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Customer Support Executive
24 hours ago
Uncha Samana, India Atrangi Studio Full timeCompany DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience: Freshers & Experienced - Both can applyEmail: DescriptionThis is a full-time...
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Dm/ Manager
6 days ago
Uncha Samana, India vivo India Full timeJOB PURPOSE For improving and focusing dedicatedly on the iQOO customer service satisfaction, decreasing the service related complaints and improving the turnaround time for the resolution provided.KEY RESPONSIBILITIES 1. Serve as the key contact for the iQOO service operations, ensuring timely updates on service status and follow-up actions.2. Develop and...
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Customer Success Operations Manager, Apac
24 hours ago
Uncha Samana, India PubMatic Full timeCustomer Success Operations Manager, APAC (Language Expert: Mandarin)About the jobThe successful candidate will excel by integrating ad operations expertise with both technical and creative problem-solving abilities, paired with strong communication skills in English and Mandarin. This role is critical in meeting our client's goals and objectives, requiring...