Enterprise Program Manager

Job Description
Due to the volume of agency financial and administrative systems that need to be migrated to agency standard platforms, upgrade and streamline upgrade aged components, and modernization efforts, additional staff is needed to support these efforts and system implementation. The team will work to align business needs with current and future state to ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.
This position will be a part of the team responsible for supporting these efforts and transition to operational support.
Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.
DAILY DUTIES / RESPONSIBILITIES:
Emphases for the Enterprise Program Manager candidate will be a Project Lead to manage daily activities of a team responsible associated with new Financial and Administrative Applications efforts, overall tracking of those efforts, existing enhancements, defects, and bug fixes.
Specific duties and responsibilities will include but are not limited to the following:
• Work with IT Leadership and Finance and Operations to confirm priorities, make adjustments as needed, identify gaps, assist with developing and maintaining roadmap
• Assist program areas with resolving any reported issues.
• Adhere to industry best standards, State Security and IT policies and standards
• Work with IT Leadership and provide technical support on the project
• Ensure Business Requirements are defined and tracked
• Ensure technical requirements and work breakdown support business requirements.
• Work with team and stakeholder to identify gaps.
• Follow and ensure IT Change Management process for system production changes.
• Monitor activities and user stories in Microsoft DevOps
• Hold one-on-one meetings bi-weekly with assigned Team Members
• Hold weekly meetings with support team and/or frequency required.
• Attend various supporting project meetings to include technical sessions, product configuration review, backlog prioritization, vendor standing meetings.
• Report daily stats
• Confirm system aligns with organizational strategic business objectives.
• Requires mastery technical and business knowledge in multiple disciplines/processes.
• Create and provide updates to upper management.
• Review and work with team to ensure supporting system documentation and training materials is created and maintained.
• Work in a collaborative effort to conceptualize total systems and/or product solutions currently in place.
• Ability to plan, organize, review, implement associated project milestones to completion.
• Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements etc.)
The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours.
The candidate will work closely with the Assigned IT Leadership Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customers and subject matter experts for the system design and testing in Finance and Operations.
This will also include compliance to DHEC security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction.
Module support of the project.
• DHEC will require that selected personnel sign the DHEC confidentially agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure.
• DHEC will not accept any offers including an “up-lift” charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the State contract terms.
• Follow agency IT Standards, policies, and procedures to include documentation.
• All source code (compiled and un-compiled) will become the sole property of the South Carolina Department of Health and Environmental Control. Any source code, data, product, or functionality resulting from this SOW or previously owned/developed by DHEC will remain the sole property of DHEC and is not to be incorporated into the core product of any vendor's application. Any modifications and interfaces developed under said contract will be not be used by the contractor for any independent project of the contractor or published or publicized by the contractor without written permission of DHEC.
• DHEC has the final say on all programming choices.
Payment Schedule:
All timesheets shall be entered and approved in a timely manner per State contract terms. The State will not pay any extra costs (i.e. Travel, employee benefits, insurance, room and board, etc.) for temporary employees under this contract.
DHEC Support:
DHEC will provide:
• All required information including formulas, data, and mechanisms to check output.
• Staff to assist with any application or data questions.
• Conference rooms and scheduling for any application demos.
• Workstation and required software.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Knowledge of Information Technology Field, best practices, organization and operations
2. ABILITY TO CONCEPTUALIZE NEEDED CHANGE AND INITIATE APPROPRIATE ACTIVITIES TO MOVE FROM CONCEPTS TO IMPLEMENTATION
3. Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form
4. Organizational Skills, Planning skills, Problem solving skills
5. Supervisory Leadership Experience
6. Understanding of IT development and implementation projects
7. Skills in discovery, detailed design, current state, future state, fit gap and work with effectively with a development group
8. Verbal Communication Skills, Written Communication Skills, Interpersonal Skills
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Ability to establish positive working relationships with technical staff, customers and others involved in data-centric management.
2. MS OFFICE 365, MS SHAREPOINT, MS TEAMS,
3. EXPERIENCE IN DESIGNING AND IMPLEMENTING ENTERPRISE LEVEL SYSTEMS ARCHITECTURES.
4. EXPERIENCE WITH SECURITY AND DATA CLASSIFICATION RELATED TO CDC, HIPAA, AND CJIS
REQUIRED EDUCATION: Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.
Category
Name
Required
Importance
Level
Last Used
Experience
Administrative
Interpersonal Skills
Yes
8
Expert
Currently Using
4 - 6 Years
Administrative
Organizational Skills
Yes
4
Expert
Currently Using
4 - 6 Years
Administrative
Planning Skills
Yes
4
Expert
Currently Using
4 - 6 Years
Administrative
Problem Solving Skills
Yes
4
Expert
Currently Using
4 - 6 Years
Administrative
Verbal Communication Skills
Yes
8
Expert
Currently Using
4 - 6 Years
Administrative
Written Communication Skills
Yes
8
Expert
Currently Using
4 - 6 Years
Miscellaneous
Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form
Yes
3
Expert
Currently Using
4 - 6 Years
Miscellaneous
KNOWLEDGE OF INFORMATION TECHNOLOGY FIELD, BEST PRACTICES, ORGANIZATION AND OPERATIONS
Yes
1
Expert
Currently Using
4 - 6 Years
Program Management
Supervisory Leadership Experience
Yes
5
Expert
Currently Using
4 - 6 Years
Specialties
ABILITY TO CONCEPTUALIZE NEEDED CHANGE AND INITIATE APPROPRIATE ACTIVITIES TO MOVE FROM CONCEPTS TO IMPLEMENTATION
Yes
2
Advanced
Currently Using
4 - 6 Years
Specialties
Skills in discovery, detailed design, current state, future state, fit gap and work with effectively with a development group
Yes
7
Advanced
Currently Using
4 - 6 Years
Specialties
Understanding of IT development and implementation projects
Yes
6
Advanced
Currently Using
4 - 6 Years
Additional Skills:
1. Ability to establish positive working relationships with technical staff, customers and others involved in data-centric management.
2. MS OFFICE 365, MS SHAREPOINT, MS TEAMS,
3. EXPERIENCE IN DESIGNING AND IMPLEMENTING ENTERPRISE LEVEL SYSTEMS ARCHITECTURES.
4. EXPERIENCE WITH SECURITY AND DATA CLASSIFICATION RELATED TO CDC, HIPAA, AND CJIS

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