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Program Manager

3 months ago

India Netradyne Full time

Netradyne, an innovator in fleet and road safety technologies, utilizes the potential of Artificial Intelligence and Edge Computing to transform the transportation ecosystem. By adopting Netradyne's vision-based technology, organizations have achieved remarkable results, such as a 50% reduction in road accidents and over 90% decrease in distracted driving incidents, while also excelling in other performance indicators.

With its headquarters in Bangalore and San Diego, Netradyne's Driver
•I assists organizations in enhancing safety, boosting driver retention, increasing profitability, and facilitating transparency.

Overview

The ERP/CRM Program Manager is a critical leadership role in Business Systems Group, overseeing the strategic management of our ERP, CRM & other enterprise systems. This senior-level position involves directing multiple projects to enhance and integrate these platforms, ensuring alignment with business goals. The ideal candidate will have extensive experience in multiple ERP/CRM/HCM/SCM implementations, strong project management skills, and the ability to align senior stakeholders for successful outcomes.

Roles and Responsibilities

  • Lead and manage the end-to-end implementation and ongoing support of ERP/CRM/Other systems, ensuring alignment with business objectives and strategies
  • Facilitate requirement gathering, analysis and task breakdown into functional specifications and technical solutions
  • Develop and maintain detailed project plans, timelines, and budgets, ensuring projects are delivered on time and within scope
  • Coordinate and oversee the work of internal teams and external vendors, ensuring high-quality deliverables
  • Conduct regular project status meetings and provide updates to senior management and other stakeholders
  • Identify and mitigate project risks and issues, implementing effective solutions to address challenges
  • Ensure data integrity, security, and compliance with relevant regulations and standards within the ERP/CRM/Other systems
  • Facilitate user training and support to ensure successful adoption and utilization of the ERP/CRM systems
  • Foster a culture of continuous improvement, innovation, and excellence within the team

What will make you successful in this Role?

  • Proven experience in managing large-scale ERP/CRM/HCM implementations and support projects.
  • Experience in any one ERP systems is a must (Netsuite, SAP, Oracle, etc)
  • Should be hands-on in functional knowledge and experience
  • Strong understanding of Enterprise systems, including configuration, customization, and integration capabilities
  • Excellent project management skills, with proficiency in tools such as MS Project, JIRA, or similar
  • Ability to create and manage detailed project documentation, including project plans, risk logs, and status reports
  • Strong analytical and problem-solving skills, with ability to address complex business requirements
  • Excellent communication and interpersonal skills, with the ability to manage various stakeholders effectively
  • Ability to work independently and lead cross-functional teams in a fast-paced environment
  • Familiarity with Agile methodologies and SDLC processes