Senior Operations Manager

3 weeks ago


Bengaluru, India Infosys Full time
Responsibilities

Project coordination of customer New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Voice, and data circuits migrations.•Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion.•Managing and prioritizing assigned TDM and Ethernet savings projects•Project coordination of customer moves, adds, change, and disconnect orders;•Manage and resolve fallout in specialty areas such as circuit provisioning and network builds.•Background in managing and ordering telco products.•You must be able to review telecom order packages, submit to carrier, then understand, and facilitate project through installation.•Ensure all documentation and Customer information provided by Sales, Solution Architect, Global Client Services and the Customer is complete.•Background in managing and ordering legacy telco products including POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex•Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies.•You must be able to review telecom order packages, submit to carrier, then manage project through installation.•Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT, Orange, China Telecom as well as other global telecommunications companies.•Ability to understand, analyse and explain Telco USOCs (Universal Service Order Codes) on CSRs•Build inventory records in our CRM utilizing CSRs.•Possess a high understanding of Telecom contracts.•Coordinate CPE (circuit provisioning) delivery and managed services activation (if applicable)•Supporting Internal and Offshore Provisioning on related orders specific to each project•Coordinating, implementing, and scheduling interdepartmental activities to ensure on time completion of projects.

Educational Requirements

Graduate
  • City Head

    6 days ago


    Bengaluru, India Antara Senior Care Full time

    Antara Assisted care is seeking a dedicated and experienced City Head of Operations to oversee and manage our senior care homes and care at home services in Bangalore. The City Head will play a crucial role in ensuring the highest quality of care and services for our residents and clients.Key Responsibilities:- Oversee the day-to-day operations of the senior...

  • City Head

    1 week ago


    Bengaluru, India Antara Senior Care Full time

    Antara Assisted care is seeking a dedicated and experienced City Head of Operations to oversee and manage our senior care homes and care at home services in Bangalore. The City Head will play a crucial role in ensuring the highest quality of care and services for our residents and clients.Key Responsibilities:- Oversee the day-to-day operations of the senior...


  • Bengaluru, India Target Full time

    About Target: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Target’s Global UX team is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests,...

  • Project Manager

    2 weeks ago


    Bengaluru, Karnataka, India Antara Senior Care Full time

    JOB Role - Project Head for High-rise luxury residential community construction for Senior CitizensJob Location: BangaloreQualification: B.Tech in Civil EngineeringThe Project Head is responsible for ensuring the highest quality of civil, mechanical, electrical, and plumbing works in accordance with project-specific cost and schedule requirements. This role...


  • Bengaluru, India PUMA Full time

    YOUR MISSIONKey Objectives :We are seeking an experienced and highly motivated Senior Manager of Technical Operations to oversee our technical scope for Ecommerce and manage internal and external technical operations team.The successful candidate will be responsible for managing the technical infrastructure, ensuring the reliability and performance of our...

  • Senior Manager

    2 hours ago


    Bengaluru, India Bhanzu Full time

    Company DescriptionBhanzu is a math-learning platform founded by the World's Fastest Human Calculator. Our meticulously designed curriculum helps students become 4x quicker and better at math by nurturing their cognitive abilities and building their core math acumen using personalized AI-aided methodology. Our vision is to enable students to apply math in...


  • Bengaluru Rural, India AAJ Enterprises Full time

    Job titleSenior Operations ManagerReports toVP OperationsDuties and Responsibility Operational MAVERICK:Plan and manage warehouse operations for multiple customers/products/industries in a shared facilityOverall end to end operational aspect of resource planning, demand and execution of fulfillment in warehouse settingManage and build robust and innovative...


  • Bengaluru, Karnataka, India PUMA Full time

    YOUR MISSIONKey Objectives :We are seeking an experienced and highly motivated Senior Manager of Technical Operations to oversee our technical scope for Ecommerce and manage internal and external technical operations team. The successful candidate will be responsible for managing the technical infrastructure, ensuring the reliability and performance of our...


  • Bengaluru, Karnataka, India PUMA Full time

    YOUR MISSIONKey Objectives:We are looking for a skilled Senior Manager of Technical Operations to oversee our Ecommerce technical scope and lead our internal and external technical operations team.The chosen candidate will manage the technical infrastructure, ensuring system reliability and performance.The ideal candidate should excel in IT operations,...

  • Project Manager

    2 weeks ago


    Bengaluru, Karnataka, India Antara Senior Care Full time

    JOB Role - Project Head for High rise luxury residential community construction for Senior CitizenJob Location BangaloreQualification B.Tech in Civil engineeringProject Head is responsible for ensuring highest quality of Civil, mechanical, electrical and plumbing works in accordance to project specific cost and schedule requirements. This a key critical role...


  • Bengaluru, India Nutanix Full time

    The OpportunityAs the Senior Design Operations Manager, you will be pivotal in optimizing and scaling our UX design processes, ensuring operational excellence across our design teams. Your role will involve strategic planning, resource management, and enhancing collaboration to support Nutanix’s product and engineering Nutanix and play a crucial role in...

  • Project Manager

    2 weeks ago


    Bengaluru, Karnataka, India Antara Senior Care Full time

    JOB Role - Project Head for High rise luxury residential community construction for Senior CitizenJob Location - BangaloreQualification - B.Tech in Civil engineeringProject Head is responsible for ensuring highest quality of Civil, mechanical, electrical and plumbing works in accordance to project specific cost and schedule requirements.This a key critical...


  • Bengaluru, Karnataka, India Amazon Full time

    The OPTIMA team is looking for a Senior Operations Manager, who will play a pivotal role in shaping the future of the shopping experience for customers worldwide.We at OPTIMA enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across...


  • Bengaluru, Karnataka, India Amazon Full time

    The OPTIMA team is looking for a Senior Operations Manager, who will play a pivotal role in shaping the future of the shopping experience for customers worldwide.We at OPTIMA enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across...


  • Bengaluru, Karnataka, India Amazon Full time

    The OPTIMA team is looking for a Senior Operations Manager, who will play a pivotal role in shaping the future of the shopping experience for customers worldwide.We at OPTIMA enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across...


  • Bengaluru, India Nutanix Full time

    The Opportunity As the Senior Design Operations Manager, you will be pivotal in optimizing and scaling our UX design processes, ensuring operational excellence across our design teams. Your role will involve strategic planning, resource management, and enhancing collaboration to support Nutanix’s product and engineering Nutanix and play a crucial role...


  • Bengaluru, India PUMA Full time

    YOUR MISSIONKey Objectives :We are seeking an experienced and highly motivated Senior Manager of Technical Operations to oversee our technical scope for Ecommerce and manage internal and external technical operations team. The successful candidate will be responsible for managing the technical infrastructure, ensuring the reliability and performance of our...


  • Bengaluru, India PUMA Full time

    YOUR MISSIONKey Objectives :We are seeking an experienced and highly motivated Senior Manager of Technical Operations to oversee our technical scope for Ecommerce and manage internal and external technical operations team. The successful candidate will be responsible for managing the technical infrastructure, ensuring the reliability and performance of our...

  • Senior Manager

    4 weeks ago


    Bengaluru, India ANSR Global Corporation Full time

    Summary:We are seeing an enthusiastic Human Resources (HR) Senior Manager to implement a variety of human resource programs. Important functions such as onboarding, payroll, compensation and benefits, training and development, labour law compliance etc. are part of the role.If you are looking to build your career in HR, this is the place to be. Due to the...

  • Senior Manager

    4 weeks ago


    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Summary:We are seeing an enthusiastic Human Resources (HR) Senior Manager to implement a variety of human resource programs. Important functions such as onboarding, payroll, compensation and benefits, training and development, labour law compliance etc. are part of the role.If you are looking to build your career in HR, this is the place to be. Due to the...