Senior Manager- Technical Operations

7 days ago


Bengaluru, Karnataka, India PUMA Full time
YOUR MISSION

Key Objectives:

  • We are looking for a skilled Senior Manager of Technical Operations to oversee our Ecommerce technical scope and lead our internal and external technical operations team.
  • The chosen candidate will manage the technical infrastructure, ensuring system reliability and performance.
  • The ideal candidate should excel in IT operations, possess strong leadership skills, technical solutioning abilities, and a proven track record in managing complex technical environments.

Reporting and Analysis:

  • Develop and deliver regular reports on technical operations performance, system metrics, and project status to senior management.
  • Analyze operational data to spot trends, areas for enhancement, and innovation opportunities.

Project Management:

  • Lead and supervise technical initiatives to ensure timely delivery within budget and scope.
  • Collaborate with cross-functional teams for system upgrades, migrations, and technical projects.

Security and Compliance:

  • Ensure adherence to security standards, regulations, and best practices for data protection.
  • Implement security measures to safeguard the company's technical infrastructure and data.
YOUR TALENT

Eligibility Criteria and Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred).
  • 7-10 years of IT operations experience with minimum 3-5 years in core development.
  • Proficient in SFCC and SFSC.
  • Strong knowledge of IT infrastructure, cloud services, SEO, GA, Tag management, web services, and microservice architectures.
  • Experience with ITSM frameworks like ITIL, security standards, and CMS platforms preferred.
  • Expertise in managing large technical projects, team leadership, and excellent communication skills.

Technical Capabilities:

  • Proficient in JavaScript, React, NodeJS, payment method integration, Docker, code review, UAT, cloud solutions, and complex SQL queries.

Preferred Skills:

  • Certifications (PMP, SCRUM, ITIL), proficiency in tools like JIRA, Confluence, CRM, DevOps practices, and experience with multi-national teams.
SPEED & SPIRIT

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