Customer Relationship Manager

1 day ago

Navi Mumbai, India White Force Full time

Job description Customer relationship manager (CRM) KEY RESPONSIBILITIES: ∙The candidate should have at least 1-3 years of experience in Real Estate Customer Service experience preferably handling in the Customer Care operations. ∙Ensure Demand calls ∙Follow up reminder Calls/Emails ∙Highlight defaulters and other risks well on time ∙Final Collection closure ∙Supporting the Customer Care head with insight on customer expectations and issues vis--vis product and customer service delivery ∙Adherence as per the SOPs ∙Inputs and support in preparing monthly reports & MIS ∙Keeping a check on the outstanding status of collection from customers ∙Bank approvals for the project with regards to housing loan ∙Checking various client related documents before execution ∙Providing housing finance assistance as per customer requirements ∙Execution of agreement for sale/sale deed or equivalent ∙Coordinate with accounts for reconciliation and to avoid accounts related issues in Customer Care systems ∙Effectively manage customer expectations for visits and handover ∙Attending customer related meetings if required. ∙Having an on the ground information about projects through regular site visits. ∙Facilitate smooth transition for customer post-handover ∙Facilitate complete customer documentation and formalities for condominium formation ∙Understand customer’s customization requests and follow up with the engineering team to ensure its completion. ∙Maintain regular communication with the customers with regards to progress of construction work, customization of flats, and possession of flats in coordination with the Sales Department. ∙Handling customer escalation and ensuring satisfactory closures at the first level. DESIRED PROFILE: ∙Excellent Communication skills (Verbal, Written and Listening) ∙Confidence and ability to interact customers internally and externally. ∙Proficiency in Customer Care systems, MS Office (Word, Excel, Power Point) ∙Basic knowledge of legal aspects in Real Estate ∙Basic understanding of construction concepts DSS Group - Real Estate Developer in Mumbai & Thane | Residential & Commercial Proper…

  • Customer Relationship Manager

    6 days ago

    Navi Mumbai, Maharashtra, India Dhirendra Group Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Customer Relationship Officer Navi Mumbai, MH Job Description:  Manager (min 5 yrs) Executive Experience (0-3 Years) or Freshers Marketing professionals (Sales support from Agri/Soya domain) oversee many aspects of a campaign throughout the entire lifespan of a product, service, or idea. As such executives are likely to have a great deal of responsibility...

  • Customer Relationship Management

    6 days ago

    Navi Mumbai, Maharashtra, India Sakash Group Full time ₹ 18,000 - ₹ 60,000 per year

    Hii , This is Sejal Here from Sakash group. Urgently looking for a CRM for the Insurance Company. Company Name :- ICICI LombardDesignation :- Customer Relationship ManagerLocation :- Vashi (Navi Mumbai)Timing / Working Day :- Monday to Friday (Rotational Week off)8.00am to 8.00pm (Any 9 Hours for the Female )8.00am to 12.00am (Any 9 Hours for the Male...

  • Customer Relationship Management

    1 week ago

    Navi Mumbai, Maharashtra, India Sakash Group Full time ₹ 14,500 - ₹ 32,000 per year

    Urgently We are Looking for CRM Designation :- Customer Relationship ManagerLocation :- Vashi (Navi Mumbai)Timing / Working Day :(Rotational Week off) 5 Day Working Salary Fresher k in hand Experience - 6 month to 3 plus experience - 25 k8.00am to 8.00pm (Any 9 Hours for the Female )8.00am to 12.00am (Any 9 Hours for the Male )Age - 20 to 32 Responsibility...

  • Customer Relationship Manager

    1 day ago

    Navi Mumbai, India White Force Full time

    Job description REAL ESTATE DEVELOPER IN MUMBAI & THANE Customer relationship manager (CRM) KEY RESPONSIBILITIES: ∙The candidate should have at least 1-3 years of experience in Real Estate Customer Service experience preferably handling in the Customer Care operations. ∙Ensure Demand calls ∙Follow up reminder Calls/Emails ∙Highlight defaulters and...

  • Customer Relationship

    1 week ago

    Navi Mumbai, Maharashtra, India Value Freight (mumbai) Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Key Responsibilities:Assist in managing customer relationships and responding to client enquiries.Support the Freight Manager in day-to-day operations and logistics enquiries.Prepare and maintain daily reports and updates.

  • Customer Relationship Management

    1 day ago

    Navi Mumbai, India Sakash Group Full time

    Hii , This is Sejal Here from Sakash group. Urgently looking for a CRM for the Insurance Company. Company Name :- ICICI Lombard Designation :- Customer Relationship Manager Location :- Vashi (Navi Mumbai) Timing / Working Day :- Monday to Friday (Rotational Week off) 8.00am to 8.00pm (Any 9 Hours for the Female ) 8.00am to 12.00am (Any 9 Hours for the Male )...

  • Customer Relationship Manager

    1 week ago

    Ghansoli, Navi Mumbai, Maharashtra, India Sharda Full time ₹ 2,40,000 - ₹ 4,20,000 per year

    Company Name - Sharda Cards Pvt Ltd )Job Designation - CRMLocation - GhansoliExperience - 1-2 yearsSalary – up to 4 LPAThe CRM Specialist is responsible for managing and enhancing customer relationships using CRM tools and strategies. The role focuses on customer engagement, retention, and data analysis to optimize the customer experience across various...

  • Customer Relationship Manager

    1 week ago

    Mumbai, Maharashtra, India Zigsaw Full time ₹ 4,20,000 per year

    Customer Relationship Manager Location: Mindspace, Malad West, Mumbai (Onsite) Experience Required: 1 year+ Joining Period: immediately or within 1 month Budget : upto 3.5 LPA ( interview will be F2F in mumbai ) Monday to Saturday 9:45AM-6:45PM Except 2nd Saturday Job Description: We are looking for an experienced customer relationship manager to be...

  • Customer Relationship Associate

    6 days ago

    Navi Mumbai, Maharashtra, India Trijosh fashion private limited Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    Company Name - Nap ChiefWebsite -Address - Turbhe, Navi MumbaiType: Full-TimePOSITION - Customer Relationship AssociateNap Chief s looking for a Customer Relationship Associate to join our dynamic team. As a part of our growing Direct-to-Consumer (D2C) initiative, you will be responsible for ensuring smooth and meaningful interactions with customers, driving...

  • Senior Customer Relationship Management

    2 days ago

    Navi Mumbai, India Nap Chief Full time

    We’re hiring! 🚀 Position: Senior Customer Relationship Management📍 Location: Turbhe, Navi Mumbai – On-site💼 Experience: 5 to 6 Years About Nap Chief 🧸Nap Chief is a fast-growing D2C kids wear brand creating fun, comfortable, and stylish clothing for little ones. We believe in making every child’s day brighter with high-quality, playful...