Customer Relationship Management

1 day ago

Navi Mumbai, Maharashtra, India Sakash Group Full time ₹ 14,500 - ₹ 32,000 per year

Urgently We are Looking for CRM

Designation :- Customer Relationship Manager

Location :- Vashi (Navi Mumbai)

Timing / Working Day :(Rotational Week off) 5 Day Working

Salary

Fresher k in hand

Experience - 6 month to 3 plus experience - 25 k

8.00am to 8.00pm (Any 9 Hours for the Female )

8.00am to 12.00am (Any 9 Hours for the Male )

Age - 20 to 32

Responsibility :-

1. Identifying, Handling and resolving customer queries received ovr incoming calls assigned to him/her through dialer

2. Documenting / Recording transactions and the necessary follow-up requests of the customer in system

3. Provide relevant information to customer to close the call with high customer satisfaction and update the system accordingly

4. Provide external customer, quality & mid leadership team with clear explanation of the action taken

5. Manage all performance parameters …

If you are Interested Share me Your Updated Resume

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