Sales Account Manager

Tata Communications is a leading global digital infrastructure provider, enabling enterprises to thrive in a hyperconnected world. As a trusted partner in digital transformation, the company delivers solutions in network, cloud, security, mobility, IoT, and collaboration to businesses worldwide.

1. Global Reach: Serving over 7,000 customers globally, including 300 of the Fortune 500 companies.
2. Network Leadership: Our global network carries 24% of the world's internet routes, with over 7,600 petabytes of internet traffic traveling across it each month.
3. Industry Recognition: Named a 'Leader' for the tenth consecutive year in the 2023 Gartner Magic Quadrant for Network Services (Global).
4. Great Place to Work: Certified as a Great Place to Work in America, Canada, Greater China, India, UK, Hong Kong & Singapore.
5. Infrastructure: We own 710,000 km of subsea fiber (over 17 times around the equator) and 210,000 km of terrestrial fiber.
6. Voice Traffic Leadership: Carry 53 billion minutes of wholesale voice traffic annually.
7. Official F1 Connectivity Provider: Powering millions of users on Formula1.com and delivering cutting-edge connectivity for the F1 experience.

Purpose of your Role:

The role is responsible for executing the plan to reach the sales targets (OB and revenue) by maintaining and expanding the customer base. The role will own the entire sales process from introductory meeting to creating formal customer proposal until the order fulfilment. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business.

You will be accountable for:

• Meet or exceed revenue targets and drive pipeline growth.
• Identify and develop new sales opportunities by understanding and addressing customer needs and expectations.
• Grow the existing customer base by creating and presenting relevant value propositions.
• Manage account plans for assigned accounts and regions.
• Conduct presentations and meetings with external customers and collaborate with internal teams (e.g., legal, commercial, solutions, product) to develop and propose solutions.
• Actively follow up on sales inquiries.
• Enter and manage qualified opportunities in Salesforce (SFDC) and maintain a robust sales pipeline.
• Proactively address internal challenges by coordinating with product and solutions teams to ensure timely solutions for key opportunities.
• Monitor and report on customer feedback, market trends, and competitor activities.
• Stay current with product knowledge and industry competitors.

Key Qualification & Experience:

• 2-5 years of experience in enterprise technology sales and account management.
• Ability to create and deliver technical and business presentations and demonstrations.
• Demonstrated success in leading sales transformation initiatives and executing complex enterprise deals.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong analytical mindset with the ability to interpret market trends and customer needs.
• Bachelor's or master's degree in business, Technology, or a related field.

Perks and benefits:

We offer a competitive salary and a comprehensive benefits package that includes:

• Family healthcare
• Uncapped Incentives
• Flexible benefits program
• Mobile allowance & Business Travel Reimbursement
• Paid time off (including annual leave, medical leave, and other forms of leave)

We foster a work culture that values:

• Strong work ethic
• Open communication
• Collaboration
• Work-life balance

We are an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We celebrate differences and ensure that all qualified applicants receive fair consideration for employment, regardless of race, colour, religion, gender, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity drives innovation, and we are dedicated to creating a workplace where everyone feels valued, respected, and empowered to contribute their best.