Customer success executive
3 weeks ago
About Us At Qpi AI, we’re building the future of AI and Quantum technologies. As a fast-growing deep tech company, we’re redefining how learners engage with next- generation skills. Our learner success team plays a critical role in ensuring each student achieves their goals with confidence and clarity. We are looking for a Customer Success Executive who will be the friendly face and support system for learners after enrolment. This is a full-time opportunity to build strong client relationship skills, operational expertise, and product knowledge while driving learner success. Role Overview As a Customer Success Executive, you’ll act as the primary point of contact for learners after they join our programs. You’ll ensure smooth onboarding, provide guidance, resolve issues, and work cross-functionally to deliver an outstanding learner experience. Key Responsibilities Serve as the go-to contact for learners post-enrolment. Guide new learners through the onboarding process, ensuring timely access to platforms, tools, and materials. Conduct walkthroughs of the course platform and share onboarding resources/documentation. Monitor learner activity, identify drop-offs, and proactively follow up to drive engagement and course completion. Address queries related to access, schedules, course navigation, and basic tech issues. Coordinate with internal teams (sales, tech support, content) to resolve learner concerns. Maintain updated learner data and touchpoints in CRM tools like Zoho or Lead squared. Collect learner feedback and contribute to improving onboarding and post-enrolment workflows. Support renewal and referral efforts by building rapport and offering a smooth learner journey. Qualifications and Skills Pursuing or recently completed a Bachelor’s degree in Business, Communication, Education, or a related field. Strong verbal and written communication skills with a customer-first attitude. Highly organized with the ability to multi-task and manage timelines effectively. Proactive, empathetic, and resourceful in problem-solving learner issues. Comfortable using basic productivity tools (Excel, email, video conferencing). Exposure to CRM platforms like Zoho, Lead squared, or Salesforce is a plus. Passionate about education, technology, and delivering value to learners. Experience : 0 - 1 year experience. Budget - 3- 4 LPA What You’ll Gain Hands-on experience in customer success, operations, and cross-functional collaboration. Insight into learner behavior and product delivery in a high-growth Ed Tech environment. Exposure to CRM tools and customer lifecycle management. Opportunity to be considered for a full-time role based on performance. A dynamic, mission-driven team that values ownership and learner impact.
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Customer Success Executive
2 weeks ago
Bangalore, India CloudNuro Full timeJob Title: Customer Success Executive (Entry-Level) Location: (Hybrid) Company: CloudNuro Experience: 0–2 Years Job Type: Full-Time About CloudNuro CloudNuro is a fast-growing provider of cloud and data-driven solutions that help businesses turn insights into action. With a strong focus on innovation and customer value, we are committed to...
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Customer Success Executive
4 weeks ago
Bangalore, India Karix Full timeJob Role: Sr. Executive - Customer Success Job Location: Bangalore Job Responsibilities: - Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving - joint success. - Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner...
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Customer success executive
3 weeks ago
Bangalore, India Karix Full timeJob Role : Sr. Executive - Customer Success Job Location : Bangalore Job Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner...
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Customer Success Executive
5 days ago
bangalore, India StarApps Studio Full timeCustomer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...
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Customer Success Executive
23 hours ago
bangalore, India StarApps Studio Full timeCustomer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...
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Executive - Customer Success
1 week ago
Bangalore, India Probe42 Full timeAbout Probe Probe42 is a leading Fintech company that offers rich data insights on companies in India. Our platform provides access to over 500+ data points on 2.5 million companies, which are meticulously collected and curated from 760 data sources. Our comprehensive data points comprise detailed financials, such as balance sheets, profit and loss...
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Customer Success Executive
6 days ago
bangalore, India StarApps Studio Full timeCustomer Success ExecutiveLocation: Pune (WFH)Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank...
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Customer success executive
3 weeks ago
Bangalore, India Saas And Enterprise Software Company Full timeAs a Customer Success Executive, you will be the voice of the customer within company ensuring smooth onboarding, adoption, and satisfaction. You will work closely with clients to understand their goals, resolve issues, and provide an exceptional customer experience that drives loyalty and growth. Key Responsibilities Act as the primary point of...
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Executive - Customer Success
1 week ago
Bangalore, India Probe42 Full timeAbout Probe Probe42 is a leading Fintech company that offers rich data insights on companies in India. Our platform provides access to over 500+ data points on 2.5 million companies, which are meticulously collected and curated from 760 data sources. Our comprehensive data points comprise detailed financials, such as balance sheets, profit and loss...
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Customer success executive
2 weeks ago
Bangalore, India Skill Veda Full timeJob Description Job Role: Customer Success Executive Location: Whitefield, Bengaluru, Karnataka (On-site) Office: Working Days: 5 Days (Rotational Shift) Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience)(Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay) Eligibility Criteria This role is only...
