System Manager I

1 week ago

bangalore, India Novo Nordisk AS Full time

Department : DD & IT (Digital Data & IT)

Are you an experienced IT professional with a strong background in system management? Are you ready to take on a challenging role in a fast-paced and dynamic environment? We are looking for a System Manager to join our Digital, Data & IT India team in Novo Nordisk. If you have a passion for IT, excellent problem-solving skills, and a desire to make a difference, then read on and apply today for a life-changing career. Apply Now

The position

As a System Manager for Global Siemens UMC & Line Optimizer Connect systems at Novo Nordisk, you will have the following responsibilities:

Ensure stable operation and compliance of Global Seimens UMC & Line Optimizer Connect systems. Drive the projects, including implementation and lifecycle management. Perform yearly system management activities. Proactively identify and resolve issues, taking ownership and showing a high level of engagement. Manage stakeholders and vendors effectively. Review and approve central test protocols and reports. Prepare and maintain SLAs between relevant Global IT and Local Site departments. Independently drive meetings with Business and Product Owners. Develop the IT system strategy with a focus on the future of the system in the organization. Manage compliance and periodic system evaluation. Update system documentation. Coordinate change, incident and release management. Act as a consultant for the services to manage an IT system.

Qualifications

To excel in this role, we are looking for a candidate with the following qualifications:

Master’s degree or bachelor’s degree or similar graduate degree in relevant fields (Software Engineering, Computer Science, Business Administration) and relevant business experience. Overall 8+ years of IT experience. 4+ years of experience with IT Systems management in a large organization. Experience in handling/managing end-to-end systems/applications, incident, problem, change expertise, and participating in audits (internal and external) is highly preferred. 3+ years of experience in the GxP/pharmaceutical industry. Strong experience in validation of systems, compliance, and IT system audits. Experienced in ITIL and SNOW is good to have. Strong understanding of IT system architecture and business processes. Proactive and ownership mindset with a high level of engagement. Skilled in stakeholder and vendor management. Excellent communication and presentation skills. Ability to coach and share knowledge with the team. Active participation in system management forums and IT best practices.

About the department

The Digital, Data & IT India team is a group of 900+ highly skilled IT professionals located in Global Business Services (GBS) Bangalore. Our department is responsible for managing IT, including System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management, and Vendor Management. We are an integral part of the DD&IT and support, operate, and further develop the portfolio of IT Systems used across departments in Novo Nordisk. With a fast-paced and dynamic atmosphere, we foster collaboration and knowledge sharing to drive innovation and deliver world-class IT solutions.

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