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Advanced System Manager I

3 months ago

bangalore, India Novo Nordisk AS Full time

Department – Submissions, Labelling & Translations solutions, Digital Data (DD) & IT Development

Are you ready to take your career to the next level? Are you passionate about managing critical IT systems? We are looking for an Advanced System Manager I to join our team in DD&IT Development GBS Regulatory Solutions. If you have the skills and experience, we are looking for, read on and apply today for a life-changing career.

About the department
In DD&IT Development GBS Submissions, Labelling & Translations solutions, a part of DD&IT GBS, a portfolio of GxP & business critical applications is being managed and supported. These applications are among the most critical IT systems in Novo Nordisk supporting essential processes and being used 24x7 by thousands of users worldwide. Regulatory Solutions works closely with line of Business, System managers, Quality Check (QC)/Quality Assurance (QA) and subject matter experts across the Novo Nordisk IT organization in Denmark and India. We work in Submissions and Labelling (SuLa) ART.

The position 
As an Advanced System Manager–I at Novo Nordisk, you will have the following responsibilities:

Managing the Global Link system deliverables within agreed schedule, scope, quality, and Budget. Responsible for operation and maintenance of Global Link and other smaller systems, plugins, software etc. in the Dev IT Portfolio. Maintain the validated state of the systems. Represent system in connection with audits and inspections. Continuous improvement of support/operations processes in teams. Managing system deliverables within agreed schedule, scope, quality, and Budget. Manage the DevOps team activities (Define PI Objective related to CCMS O&M, manage features, plan & priorities stories, and backlog Refinement.) Manage the capacity of the Minister of Environments, overseeing all environments of the system, including control over GxP environments, accountable for determining the timing and content of deployments into the system environments. Manage the expectation of LoB, Customers and users concerning the use of systems (Prepare, provide, and develop the services as agreed). Drive Vendor Audit based on Supplier Assessment and own findings, work towards the closure of findings and key Input for Supplier Agreements / Supplier selection.

Qualifications
To be successful in this role, you should have the following qualifications:

Bachelor or Masters in relevant field with 10+ years of IT/pharmaceutical experience, with a minimum of 5-6 years of system management experience and knowledge of GxP systems. Strong compliance understanding and documented GxP experience from several systems (6-8 years’ experience). Detailed knowledge and experience with system management or past experience as a system manager (6-8 years’ experience). Experience in ITIL processes such as change management, configuration management, release management, incident management, and problem management. Extensive CSV experience. Experience working with agile delivery models and any SAAS applications. Experience in Stakeholder Management, Budget Management and Vendor Management. Excellent interpersonal and communication skills including verbal and written communication. Ability to represent NN in relation with users and external stakeholders.