
Customer Care Associate
3 weeks ago
Job Summary:
We are looking for a skilled and reliable Cashier (Customer Care Associate) who can efficiently handle the billing counter, manage cash transactions, and provide excellent customer service. The ideal candidate should be detail-oriented, trustworthy, and capable of contributing to the company's growth through smooth operations and customer satisfaction.
Roles & Responsibilities:
- Greet customers politely and assist them during the checkout process.
- Contribute to increasing sales by promoting offers, recommending add-on purchases, and ensuring a positive shopping experience.
- Accurately process sales, refunds, exchanges, and returns.
- Handle cash, credit/debit cards, UPI, and other digital transactions securely.
- Ensure correct billing and issue invoices/receipts to customers.
- Respond to customer inquiries and complaints with professionalism.
- Maintain cleanliness and organization at the billing counter.
- Adhere to company policies, including cash handling, safety, and security protocols.
- Deliver excellent customer service to enhance satisfaction and loyalty.
Requirements:
- Proven experience as a Cashier or Customer Care Associate (minimum 6 months – 2 years preferred).
- Strong numerical ability and accuracy in handling transactions.
- Ability to work in shifts, weekends, and holidays.
- Honest, reliable, and customer-focused attitude.
- Good communication and interpersonal skills.
- Knowledge of POS systems and basic computer skills
Education:
- Minimum 12th pass; Graduation preferred.
Key Skills & Competencies:
- Strong customer service orientation.
- Good communication and interpersonal skills.
- Basic knowledge of billing software/POS systems.
- Numerical accuracy and attention to detail.
- Ability to handle pressure in peak hours.
- Integrity and responsibility in handling financial transactions.
Kindly Note : This job is not for freshers. Minimum 6 months of experience is required.
Job Type: Full-time
Pay: ₹15, ₹17,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
Speak with the employer
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