IT Pre Sales

2 weeks ago

Gurugram, India Bellurbis Full time

Position: Pre Sales- Client Relationship Manager

Location : Gurgaon (Work from office)

Experience: 4-6 years


We are looking for a young, dynamic, self-starter pre sales client relationship manager for engagement, develop strong relationships with our customers.


Client Relationship Management:

  • Develop and nurture strong relationships with key partners and clients to ensure seamless collaboration and mutual growth in IT Software and Services.
  • Identify new partnership opportunities that align with the company’s goals and objectives.
  • Collaborate with cross-functional teams to execute partnership relationship strategies effectively.
  • Serve as the primary point of contact for our valuable clients, understanding their needs, and ensuring the required support/assistance.
  • Resolve client concerns and issues promptly to maintain a positive client experience. Travel across geographics to maintain client relationship.
  • Proactively identify opportunities to upsell or cross-sell our IT products and services to existing clients.
  • Conduct check-ins and reviews with clients to assess satisfaction and identify areas for improvement.
  • Build and nurture strong relationships with customers, prospects, and internal stakeholders.
  • Engage in regular stakeholder meetings with clients to ensure alignment on project deliverables and to gather insights for future engagements.

Data Analysis and Reporting:

  • Analyse data related to partner and client interactions to identify trends and opportunities for improvement.
  • Prepare and present regular reports to management on partnership and client performance.
  • Utilize data insights to make informed decisions and optimize relationship management strategies.

Management Skills:

  • Be a proactive self-starter. Candidate must stay updated on industry trends, competitive landscape, and emerging opportunities.
  • Conduct market research to identify potential partners and clients.

Desired Candidate Profile

  • Proven experience in partnership and client relationship management is a must.
  • Strong negotiation and communication skills.
  • Excellent written verbal communication skills in English.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in data analysis and reporting tools.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong organizational and time-management skills.
  • Should have an excellent understanding of the marketplace seller onboarding process for IT Software and Services.
  • Ability to commute on a regular basis.

Required skills

  • Excellent communication skills/Time Management Skills
  • Negotiation Skills
  • Experience with IT software and services
  • BTech/MCA/BCA in IT or relevant
  • Candidate will be working from office

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