Travel Consultant

2 weeks ago

Santacruz, India FlightPath Travel Full time

We are looking for a Travel Consultant, who will manage travel requirements made for business or holiday, also will provide tourism related services and package tours on behalf of our suppliers. Knowledge of GDS/Amadeus is mandatory

The goal is to keep our clients satisfied and loyal for future services.

Requirement and skills

  • Candidate should have a good communication skills and ability to interact and negotiate effectively
  • Along with strong coordination and sales skill with proven experience in Travel Industry with Knowledge of travel norms, ticketing and reservation
  • Sound knowledge of domestic/ international travel trends along with other languages will be considered as an advantage
  • Candidates should have good knowledge of MS-Word, Excel, effective time-management skills with willingness to work in shifts
  • Knowledge of GDS/Amadeus

Responsibilities

  • Plan and sell Transportations, accommodations, insurance and other travel services
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of Transportations, travel dates, costs and accommodations
  • Deal with occurring travel problems, complaints or refunds
  • Enter data into our software and maintain client files
  • Meet profit and sales target, also provide after sales services to the customers
  • Responsibilities of making new reservations on Amadeus and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds.
  • Respond to customer queries over the telephone, email, fax, web chat, social media
  • Maintain and generate reports as required
  • Sell, up-sell and cross-sell products and services to the customer
  • Complete fraud prevention check
  • Receive Inbound calls from customers to provide information as and as require

Experience :2 yrs

Full Time

0 am-7 pm

Job Types: Full-time, Permanent

Pay: ₹20, ₹40,000.00 per month

Language:

  • English (Required)

Work Location: In person

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