Manager CRM

19 hours ago

Kolkata, India Merlin Real Estate Llp Full time

Key Responsibilities:

  • Client Relationship Management:
  • Act as the primary point of contact for clients post-lead generation.
  • Handle inbound and outbound communications with prospective and existing clients.
  • Address customer inquiries, concerns, and feedback in a timely and professional manner.
  • Update and maintain the CRM system.
  • Coordinate with the sales and marketing teams to ensure smooth lead flow and communication.
  • Schedule site visits.
  • Provide clients with relevant project information, payment plans, and legal documentation.
  • Customer Service & Post-Sales.
  • Ensure a smooth handover from sales to post-sales.
  • Assist with documentation, registration, and other client queries.
  • Gather and analyze client feedback to improve service quality.
  • MIS.
  • Analyze CRM data to identify trends, bottlenecks, and improvement areas.
  • Knowledge in ERP.

  • CRM Manager

    1 week ago

    Kolkata, West Bengal, India beBeeCustomerRelationship Full time ₹ 20,00,000 - ₹ 25,00,000

    Job OverviewWe are seeking a skilled professional to assume the role of CRM Manager. The ideal candidate will be responsible for designing and executing initiatives to enhance customer relationship management, ensuring seamless interactions across various touchpoints.The selected candidate will establish and implement effective customer engagement...

  • Manager CRM

    2 weeks ago

    Kolkata, West Bengal, India Merlin Real Estate Llp Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Key Responsibilities:Client Relationship Management:Act as the primary point of contact for clients post-lead generation.Handle inbound and outbound communications with prospective and existing clients.Address customer inquiries, concerns, and feedback in a timely and professional manner.Update and maintain the CRM system.Coordinate with the sales and...

  • Manager - CRM & Retention

    2 weeks ago

    Kolkata, West Bengal, India Hoichoi Full time US$ 90,000 - US$ 1,20,000 per year

    About hoichoi :hoichoi is the leading on-demand video streaming platform for Bengalis worldwide, offering an exciting array of Bengali Classics, Blockbusters, Documentaries, Short Films, and Exclusive Original Web Series. As the digital vertical of SVF Entertainment – a powerhouse in Indian media with 8 National Awards – hoichoi aims to be the ultimate...

  • CRM IT Head

    3 weeks ago

    Kolkata, West Bengal, India Client of Anthroplace Full time

    Job Title: CRM IT Head Experience: 18 to 20 years in relevant profile Educational Qualification: Bachelor's/ Master's degree - Computer Science/ IT, preferably Budget : 60 LPA-70 LPA Industry : Preferably from Manufacturing Industry. Responsibilities: - 1. Developing and executing the overall CRM technology strategy, aligning it with the company's...

  • CRM IT Head

    2 weeks ago

    Kolkata, West Bengal, India Client of Anthroplace Full time

    Job Title: CRM IT HeadExperience: 18 to 20 years in relevant profileEducational Qualification: Bachelor's/ Master's degree - Computer Science/ IT, preferablyBudget : 60 LPA-70 LPAIndustry : Preferably from Manufacturing Industry.Responsibilities: -1. Developing and executing the overall CRM technology strategy, aligning it with the company's objectives and...

  • CRM Executive

    1 week ago

    Kolkata, West Bengal, India Seven Consultancy Full time

    JOB DETAILS Ensure highest level of customer satisfaction by planning and executing SSI improvementRetention of customers by planning various CRM activitiesImplement customer sales complaint management system and ensure lowest complaint resolution timeEstablishes and implements the right CRM tools to help build/enhance brand loyalty.Assists in the...

  • CRM Executive

    21 hours ago

    Kolkata, India New Horizon Full time

    Client engagement, lead management, sales support, feedback and reporting.Candidates with min 1-2 yrs in CRM with Jewelry / Luxury brands or Fresher from NIIT or reputed institute with CRM/communication training are welcome

  • CRM Executive

    1 week ago

    Kolkata, West Bengal, India New Horizon Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Client engagement, lead management, sales support, feedback and reporting.Candidates with min 1-2 yrs in CRM with Jewelry / Luxury brands or Fresher from NIIT or reputed institute with CRM/communication training are welcome

  • Senior CRM Application Management Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeecrmapplicationmanagement Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Opportunity: CRM Application Management ExpertWe are seeking a skilled professional to oversee the management of our complex CRM system within the banking sector. The ideal candidate will have extensive experience in leading teams and managing projects.

  • CRM Application Lead

    3 days ago

    Kolkata, India Peoplemint Consultant LLP Full time

    Hiring : CRM Application Lead in a leading Bank.Location : KolkataGrade : DVP/VPWe are seeking an experienced CRM Application Lead with over 15 years of proven expertise in managing complex CRM ecosystems within the banking sector. The ideal candidate will lead the strategic planning, development, integration, and optimization of CRM applications, ensuring...