Datacenter Technical Assistant

2 weeks ago

Guwahati, India Jio Full time

Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal. Jio has over 400 million customers in India, generating petabytes of data every second, and hence the need to build infinitely scaling, low latency, high throughput and highly available systems. Experience :- 3 To 5 Years Education :- BE/ Btech / BCA / MCA / Mtech Job Description :- Mandatory Skills/Knowledge :- 1.Setup and configure servers 2.Troubleshoot technical issues 3.Conduct devices inspections 4.Handle hardware upgrades & replacements. 5.Log issues or complaints and issue an ID number against the issue or complaint. 6.Assign severity level to each issue or complaint so as to maintain categorization and differentiate the criticality of the incident via the priority levels, severity levels and impact levels. 7.Track each issue or complaint to resolution. 8.Escalate the issues or complaints, if necessary, as per the escalation matrix defined. 9.Analyze the issue or complaint statistics and bidders SLA. 10.Shall provision for all necessary channels for reporting issues to onsite technical team. The onsite technical support team shall troubleshoot and provide Root Cause Analysis (RCA) for any outage or data breach or incident of any application or device or solution. 11.Hands on & understanding of working Knowledge of Data Centre technical Operations. 12.Hands on & Understanding of Working Knowledge of Server system operations and all rack devices like servers, Switches, Load Balancer and Devices Rack mounting, Installation. 13.Hands on & Understanding on all type cables laying & Patching, tagging & connectivity in Data Center. 14.Hands on & Understanding on Ticketing Tool, Incident, Service requests, Change Management tools. 15.Hands on & understanding on communication properly and successfully with Business and Other Departments Stake Holders and Members. 16.Candidate must have self-starting, Innovative, Proactive, Self-initiative & take Ownership with responsibility. 17.Understanding & Knowledge of KPI Parameters of Data Centre like cooling, power, Rack/Devices Power tracking, Electrical equipments and its connectivity. Hands on & understanding on MS Excel, Power point, Macro and good analytical skill & UNIX / Linux OS. Desired Certifications :- Candidate with Certification like CCNA, MCSC, ITIL are preferred Soft Skills :- 1. Must be ready for 24*7 Rotational shift 2. Must be a Team Player 3. Good communication in Hindi & English both.

  • Datacenter Technical Assistant

    2 weeks ago

    guwahati, India Jio Full time

    Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal.Jio has over 400...

  • Datacenter Technical Assistant

    2 weeks ago

    Guwahati, Assam, India Jio Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal.Jio has over 400...

  • Assistant Manager Technical

    1 day ago

    Guwahati, Assam, India Stellar Talent Hr Consultancy Chennai Full time ₹ 7,20,000 - ₹ 8,40,000 per year

    Job Title: Assistant Manager Technical & Presales - Network Location: GuwahatiIndustry: ITExperience Required: 5 - 7 yearsSalary Range: - INR 6 to 7 LPAEmployment Type: Full-timeAbout the Client: Our client is a well-established IT infrastructure and service management company with operations across multiple cities in India. They specialize in computer...

  • Presales & Technical Assistant Manager – Network

    7 days ago

    Guwahati, Assam, India 2352e399-c2c3-4150-ab42-6f87e67616a6 Full time ₹ 60,00,000 - ₹ 1,00,00,000 per year

    Job Title: Assistant Manager – Presales & TechnicalDepartment: Enterprise / AV / Network / IT SalesLocation: GuwahatiExperience: 5+ yearsReporting To: Business HeadDotted Reporting To: Branch Manager / Regional ManagerFunctional Area: Presales & TechnicalSub Functional Area: SalesJob PurposeIdentify, investigate & resolve client/user technical...

  • Data Center Technical Assistant

    2 weeks ago

    guwahati, India Jio Full time

    Experience: Must have 3-5 years of experienceEducation: B.E./B.Tech/MCA in Computer ScienceLocation: GuwahatiMandatory Skills/Knowledge : Setup and configure servers Troubleshoot technical issues Conduct devices inspections Handle hardware upgrades & replacements. Log issues or complaints and issue an ID number against the issue or complaint. Assign...

  • Data Center Technical Assistant

    2 weeks ago

    Guwahati, India Jio Full time

    Experience: Must have 3-5 years of experience Education: B.E./B.Tech/MCA in Computer Science Location: Guwahati Mandatory Skills/Knowledge : 1. Setup and configure servers 2. Troubleshoot technical issues 3. Conduct devices inspections 4. Handle hardware upgrades & replacements. 5. Log issues or complaints and issue an ID number against the issue or...

  • Data Center Technical Assistant

    2 weeks ago

    Guwahati, Assam, India Jio Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Experience: Must have 3-5 years of experienceEducation: B.E./B.Tech/MCA in Computer ScienceLocation: GuwahatiMandatory Skills/Knowledge : Setup and configure servers Troubleshoot technical issues Conduct devices inspections Handle hardware upgrades & replacements. Log issues or complaints and issue an ID number against the issue or complaint. Assign...

  • Office Assistant

    7 days ago

    Guwahati, India Consultancy point Full time

    **Full Job Description** Office Assistants may also assist with basic bookkeeping, such as invoicing and data entry, and may be responsible for maintaining office equipment and troubleshooting basic technical issues. They work closely with other office staff and management to ensure that the office runs efficiently and effectively. In addition to...

  • Senior Technical Program Manager

    3 weeks ago

    Guwahati, India Whatjobs IN C2 Full time

    Get To Know Us First! Who We Are At interface.Ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions. Our mission : To make banking effortless, intelligent, and...

  • Technical Curriculum Developer

    2 weeks ago

    Guwahati, India Whatjobs IN C2 Full time

    - You will be part of a content and curriculum design team that ensures the success and quality of new and existing courseware (Instructor-Led Training, On Demand content and Simulators). - Create a diverse range of learning materials, from written and video learning to interactive modules and job aids, tailored for self-service, live, and virtual...