Technical Curriculum Developer

6 days ago

Guwahati, India Whatjobs IN C2 Full time

- You will be part of a content and curriculum design team that ensures the success and quality of new and existing courseware (Instructor-Led Training, On Demand content and Simulators). - Create a diverse range of learning materials, from written and video learning to interactive modules and job aids, tailored for self-service, live, and virtual instructor-led training. - Actively participate in pre-release planning to investigate and discuss the latest release changes for multiple product portfolios. - Write clear and concise chapter narratives and develop real-world and use case-based examples, guided lab exercises - Create different types of assessments to measure the skills, knowledge, and abilities of learners. - Assessments include checks of knowledge, tests, credentialling, performance assessments, and exams that can withstand legal review and approval. - Develop training content that is interactive and engaging for Generative AI, and Agentic AI. - You’re comfortable driving learning outcomes for generative AI. You have a keen interest in AI tooling and solutions and are expanding your content knowledge and solutions with approved AI tools and resources. - Act as a collaborative, valuable team player who interacts with course owners, instructors, cross-functional work teams, key stakeholders, and subject matter experts to develop course specifications and gather course content. - Demonstrate project management skills across multiple courses by assisting course owners with completion of assigned release tasks and mentoring junior team members (Example tasks could include - scheduling meetings, updating project plans, metadata, and tagging content, submitting website updates, creating reports, and updating product records). - Continuously assess our learning materials to identify areas for improvement and develop innovative solutions to fill those gaps. - Classify and collect course survey data to distribute to course owners or simulator teams. - Assist with content testing and quality assurance to ensure accuracy and proper functionality within University. - Assist with lab instances support by setting up data packages of ServiceNow for each release.

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