Datacenter Technical Assistant

2 weeks ago

Guwahati, Assam, India Jio Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal.

Jio has over 400 million customers in India, generating petabytes of data every second, and hence the need to build infinitely scaling, low latency, high throughput and highly available systems.

Experience :- 3 To 5 Years

Education :- BE/ Btech / BCA / MCA / Mtech

Job Description :-

Mandatory Skills/Knowledge  :-

1.Setup and configure servers

2.Troubleshoot technical issues

3.Conduct devices inspections

4.Handle hardware upgrades & replacements.

5.Log issues or complaints and issue an ID number against the issue or complaint.

6.Assign severity level to each issue or complaint so as to maintain categorization and differentiate the criticality of the incident via the priority levels, severity levels and impact levels.

7.Track each issue or complaint to resolution.

8.Escalate the issues or complaints, if necessary, as per the escalation matrix defined.

9.Analyze the issue or complaint statistics and bidders SLA.

10.Shall provision for all necessary channels for reporting issues to onsite technical team. The onsite technical support team shall troubleshoot and provide Root Cause Analysis (RCA) for any outage or data breach or incident of any application or device or solution.

11.Hands on & understanding of working Knowledge of Data Centre technical Operations.

12.Hands on & Understanding of Working Knowledge of Server system operations and all rack devices like servers, Switches, Load Balancer and Devices Rack mounting, Installation.

13.Hands on & Understanding on all type cables laying & Patching, tagging & connectivity in Data Center.

14.Hands on & Understanding on Ticketing Tool, Incident, Service requests, Change Management tools.

15.Hands on & understanding on communication properly and successfully with Business and Other Departments Stake Holders and Members.

16.Candidate must have self-starting, Innovative, Proactive, Self-initiative & take Ownership with responsibility.

17.Understanding & Knowledge of KPI Parameters of Data Centre like cooling, power, Rack/Devices Power tracking, Electrical equipments and its connectivity.

Hands on & understanding on MS Excel, Power point, Macro and good analytical skill & UNIX / Linux OS.

Desired Certifications :-

Candidate with Certification like CCNA, MCSC, ITIL are preferred

Soft Skills :-

1. Must be ready for 24*7 Rotational shift

2. Must be a Team Player

3. Good communication in Hindi & English both.

  • Assistant Manager Technical

    1 day ago

    Guwahati, Assam, India Stellar Talent Hr Consultancy Chennai Full time ₹ 7,20,000 - ₹ 8,40,000 per year

    Job Title: Assistant Manager Technical & Presales - Network Location: GuwahatiIndustry: ITExperience Required: 5 - 7 yearsSalary Range: - INR 6 to 7 LPAEmployment Type: Full-timeAbout the Client: Our client is a well-established IT infrastructure and service management company with operations across multiple cities in India. They specialize in computer...

  • Presales & Technical Assistant Manager – Network

    7 days ago

    Guwahati, Assam, India 2352e399-c2c3-4150-ab42-6f87e67616a6 Full time ₹ 60,00,000 - ₹ 1,00,00,000 per year

    Job Title: Assistant Manager – Presales & TechnicalDepartment: Enterprise / AV / Network / IT SalesLocation: GuwahatiExperience: 5+ yearsReporting To: Business HeadDotted Reporting To: Branch Manager / Regional ManagerFunctional Area: Presales & TechnicalSub Functional Area: SalesJob PurposeIdentify, investigate & resolve client/user technical...

  • Data Center Technical Assistant

    2 weeks ago

    Guwahati, Assam, India Jio Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Experience: Must have 3-5 years of experienceEducation: B.E./B.Tech/MCA in Computer ScienceLocation: GuwahatiMandatory Skills/Knowledge : Setup and configure servers Troubleshoot technical issues Conduct devices inspections Handle hardware upgrades & replacements. Log issues or complaints and issue an ID number against the issue or complaint. Assign...

  • Assistant Manager Civil

    7 days ago

    Guwahati, Assam, India Mott MacDonald Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Profile: Assistant Manager CivilWe are proud to be part of an ever-changing global industry, delivering transformative work that's defining our future. It's our people who power that performance. We employ brilliant people, and we trust them to do brilliant things. We're a collection of leading experts who combine our different expertise to stay ahead of...

  • Assistant Manager Civil

    7 days ago

    Guwahati, Assam, India Mott MacDonald Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Profile: Assistant Manager CivilWe are proud to be part of an ever-changing global industry, delivering transformative work that's defining our future. It's our people who power that performance. We employ brilliant people, and we trust them to do brilliant things. We're a collection of leading experts who combine our different expertise to stay ahead of...

  • executive n

    2 weeks ago

    Guwahati, Assam, India Asian Paints Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Purpose The position is that of frontline technical personnel who would primarily be responsible for supporting the sale of waterproofing products in defined geography by providing products trainings and briefings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business...

  • Photobooth Operator

    1 day ago

    Guwahati, Assam, India Hatk Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Hatk is looking for a PhotoBooth Operator based out ofGuwahati, Assam. Role Description :This is an on-site role at City Center Mall - Guwahati. The candidate will be responsible for managing our Automated PhotoBooths and assisting our customers if they require further assistance. The Tasks :Ensuring the booths are operating seamlesslyProviding...

  • executive n

    2 weeks ago

    Guwahati, Assam, India ASIAN Paints Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location:Guwahati, AS, INAreas of Work: Sales & MarketingJob Id: 13964Job PurposeThe position is that of frontline technical personnel who would primarily be responsible for supporting the sale ofwaterproofing products in defined geography by providing products trainings and briefings for all stakeholders, ensuringquality during application process and...

  • Qc Executive

    1 week ago

    Guwahati, Assam, India Techno Power Enterprises Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Key ResponsibilitiesA QC Assistant/Attendant performs essential, hands-on tasks in the quality control process. Core duties typically include:Inspections and Testing:Conducting routine inspections of incoming raw materials, in-process components, and finished products.Performing basic tests and measurements using standard tools (like calipers, micrometers,...

  • Cloud Admin

    2 weeks ago

    Guwahati, Assam, India Jio Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The L3 Support Engineer for Nutanix is responsible for handling complex, high-priority technical issues escalated from the L1 and L2 teams. They provide deep expertise in Nutanix solutions and lead troubleshooting efforts for critical customer issues, ensuring fast and efficient problem resolution. L3 engineers often work with product development and R&D...