Datacenter Technical Assistant

6 days ago


Guwahati, Assam, India Jio Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal.

Jio has over 400 million customers in India, generating petabytes of data every second, and hence the need to build infinitely scaling, low latency, high throughput and highly available systems.

Experience :- 3 To 5 Years

Education :- BE/ Btech / BCA / MCA / Mtech

Job Description :-

Mandatory Skills/Knowledge  :-

1.Setup and configure servers

2.Troubleshoot technical issues

3.Conduct devices inspections

4.Handle hardware upgrades & replacements.

5.Log issues or complaints and issue an ID number against the issue or complaint.

6.Assign severity level to each issue or complaint so as to maintain categorization and differentiate the criticality of the incident via the priority levels, severity levels and impact levels.

7.Track each issue or complaint to resolution.

8.Escalate the issues or complaints, if necessary, as per the escalation matrix defined.

9.Analyze the issue or complaint statistics and bidders SLA.

10.Shall provision for all necessary channels for reporting issues to onsite technical team. The onsite technical support team shall troubleshoot and provide Root Cause Analysis (RCA) for any outage or data breach or incident of any application or device or solution.

11.Hands on & understanding of working Knowledge of Data Centre technical Operations.

12.Hands on & Understanding of Working Knowledge of Server system operations and all rack devices like servers, Switches, Load Balancer and Devices Rack mounting, Installation.

13.Hands on & Understanding on all type cables laying & Patching, tagging & connectivity in Data Center.

14.Hands on & Understanding on Ticketing Tool, Incident, Service requests, Change Management tools.

15.Hands on & understanding on communication properly and successfully with Business and Other Departments Stake Holders and Members.

16.Candidate must have self-starting, Innovative, Proactive, Self-initiative & take Ownership with responsibility.

17.Understanding & Knowledge of KPI Parameters of Data Centre like cooling, power, Rack/Devices Power tracking, Electrical equipments and its connectivity.

Hands on & understanding on MS Excel, Power point, Macro and good analytical skill & UNIX / Linux OS.

Desired Certifications :-

Candidate with Certification like CCNA, MCSC, ITIL are preferred

Soft Skills :-

1. Must be ready for 24*7 Rotational shift

2. Must be a Team Player

3. Good communication in Hindi & English both.



  • Guwahati, Assam, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking a skilled professional to join our team as an Assistant Deputy Manager - Technical Specialist. The ideal candidate will have strong technical expertise in product development, laboratory testing, and customer support.


  • Guwahati, Assam, India Jio Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Experience: Must have 3-5 years of experienceEducation: B.E./B.Tech/MCA in Computer ScienceLocation: GuwahatiMandatory Skills/Knowledge : Setup and configure servers Troubleshoot technical issues Conduct devices inspections Handle hardware upgrades & replacements. Log issues or complaints and issue an ID number against the issue or complaint. Assign...


  • Guwahati, Assam, India Dalmia Cement Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Objective The purpose of this role is to lead and ensure that the period's sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organization's long-term and short-term goals by taking measures to...


  • Guwahati, Assam, India Johnson Lifts & Escalators Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWith over 60 years of experience, Johnson Lifts & Escalators is a premier elevator and escalator company in India. Established in 1963, the company boasts over 80 branches across India and 10 overseas operations. Johnson Lifts manufactures a wide range of lift products, from small home lifts to large commercial elevators and public utility...

  • Assistant Manager

    4 weeks ago


    Guwahati, Assam, India tata aia life insurance Full time

    A Position Overview Position Title Assistant Manager - Agency Business Associates Department Business Associate Model - Agency Sales Level Band 301- Assistant Manager Role Summary Strengthens distribution by identifying potential leaders and ensures compliance to all internal processes and other compliance standards as set by the Company or the...

  • Junior Design

    6 days ago


    Guwahati, Assam, India Blueways Water Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Visit project sites for coordination and supervisionLearn and assist in design engineering tasks (AutoCAD, TDS sheets, proposal layouts)Work closely with the founder and design consultantsBridge site and design becoming a key part of Blueways execution strengthSupervise day-to-day installation at siteCoordinate with vendors, plumbers, electricians, and...

  • Sr Associate

    6 days ago


    Guwahati, Assam, India Outpace Consulting Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description Outpace Consulting Services is recruiting for Sr Associate : Customer Service : Voice and Non Voice. This role is focused on providing comprehensive technical assistance to customers, troubleshooting a wide range of issues, and ensuring exceptional customer satisfaction. You will be the first point of contact for customer inquiries,...


  • Guwahati, Assam, India beBeeMechanical Full time ₹ 25,00,000 - ₹ 30,00,000

    Exciting Design Engineer OpportunityWe are seeking a skilled Mechanical Engineer to join our team as a Graduate Engineer Trainee.The successful candidate will assist in design projects, prepare technical reports, and support senior engineers in various mechanical engineering tasks.Key Responsibilities:Assist in preparing mechanical designs and CAD drawings...

  • Cloud Admin

    5 days ago


    Guwahati, Assam, India Jio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The L3 Support Engineer for Nutanix is responsible for handling complex, high-priority technical issues escalated from the L1 and L2 teams. They provide deep expertise in Nutanix solutions and lead troubleshooting efforts for critical customer issues, ensuring fast and efficient problem resolution. L3 engineers often work with product development and R&D...

  • Sales Coordinator

    6 days ago


    Guwahati, Assam, India Vivek Jyoti Steel Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Job Summary:We are seeking a motivated Sales Coordinator to assist the sales team with daily operations and customer support. This is a great opportunity for a fresher to learn and gain hands-on experience in sales coordination.Key Responsibilities:Assist in processing sales orders and maintaining customer databases.Maintain CRM Database.Coordinate...