Revenue Operations Specialist
4 weeks ago
Description
Revenue Operations Specialist Bird’s eye view of your role – As a Revenue Operations Specialist, you will play a crucial role in optimizing our revenue processes and ensuring seamless renewal management and quoting procedures. You will collaborate closely with various teams, including Sales, Finance, Legal, and Customer Success, to drive efficiency and maximize revenue opportunities. Optimize use of sales tools, work with the field on best practices, system utilization, and adherence of Company and Sales Policies. Identify opportunities for process improvement and optimization, assist on the development of new processes and policies as required while developing proper outcome measurements. Provides direct support to the sales team and customer success team as needed, especially on renewal management. Prepare renewal quotes and contracts, negotiate terms, and finalize agreements in coordination with Sales and Customer Success. Assist with building and maintain key documentation regarding our policies, sale processes, and requirements. Assists Customer Success with accurate pipeline management of renewals. Proactively identify upsell and cross-sell opportunities during the renewal process and collaborate with Sales team to maximize revenue retention and expansion. Conduct thorough reviews of quotes to ensure accuracy, completeness, and compliance with company policies and customer requirements This is a role that demands daily discipline, strategic thinking, excellent communication and organizational skills, high energy & initiative, and the ability to understand and articulate complex processes.. You will definitely possess these skills – Strong analytical and accuracy skills required Be a confident self-starter Effective presentation, organizational, and Microsoft Office skills Excellent verbal and written communication skills and the ability to interact Ability and personality to articulate processes in a meaningful way professionally with diverse groups, executives, managers, and subject matter experts What will you bring – Respect for the entire team and Aryaka ecosystem. We play team ball A ‘how do we get this done’ attitude. A desire to be better every day and ability to listen, and accept/process feedback A willingness to be decisive, take chances, and make mistakes Strict attention to detail A mature and flexible business demeanor Strong organizational and time management skills Job Requirements – 1-2 years of experience in Sales Operations or Renewal Operations. Experience with managing complex order systems and processes. Demonstrated competence in Salesforce administration and Renewal processing. What’s in it for you? (EVP – Employee Value Proposition) – Aryaka is the global leader in fully managed SD-WAN and SASE services. Delivered as-a-service for a variety of modern deployments, we make it easy for enterprises to consume network and network security solutions. Aryaka uniquely combines innovative SD-WAN and security technology with a global network and a managed service approach to offer the industry’s best customer and application experience. In such a case the CSM operations role becomes exciting and challenging and gives operations personnel an ocean of opportunity to explore, learn and excel in system management skills, improve cross functional communication capabilities and ability to handle any situation that might crop up in a customer complaint resolution environment.
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