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Manager Content Delivery

2 months ago

Guntur, India Medvarsity Full time
Job Title: Manager - Content DeliveryLocation: Hyderabad (Onsite)Company: Medvarsity Online Ltd.Role Overview:As the Manager of Content Delivery in the Customized Solutions e-Learning Developmentdomain at Medvarsity, you will oversee the seamless delivery of customized e-learning solutionstailored to Client needs. You will lead end-to-end project execution, ensuring adherence totimelines, quality, and client specifications while fostering strong client relationships and drivingcustomer satisfaction.Key Responsibilities:1. Project Management: Lead the

delivery of customized e-learning, course development , content, video projectsfrom project initiation to closure. Develop comprehensive project plans, timelines, WBS and milestones, collaboratingwith internal teams and clients. Monitor project progress, identify risks, and implement mitigation strategies to ensuretimely and successful delivery.2. Client Engagement: Act as the primary point of contact for clients, developing and maintaining strong clientrelationships. Conduct regular client meetings to gather requirements, provide updates, share weeklyproject status and address concerns. Ensure client expectations align with project deliverables to achieve high levels ofcustomer satisfaction.3. Solution Customization: Work closely with SMEs, instructional designers, visual designers, motion graphicdesigners, quality testers, content developers, and technical teams to customize e-learning solutions according to client specifications. Ensure all solutions meet quality standards, instructional design principles, and technicalrequirements. Excellent understanding of Generative AI tools and utilizing of the same in SDLC. Exposure to LMS platforms and course management.

4. Team Coordination:

 Coordinate cross-functional teams, including project managers, subject matter experts(Doctors), instructional designers, course developers, motion visual designers, and QAtesters, to ensure smooth project execution. Provide leadership and support to team members, fostering a collaborative andproductive environment.5. Quality Assurance: Conduct thorough quality checks on deliverables to ensure accuracy, functionality, andalignment with client expectations. Implement best practices and quality standards to enhance the overall quality of e-learning solutions.6. Client Communication: Excellent communication and interpersonal skills with the ability to effectively engagewith clients, stakeholders, and internal teams. Maintain proactive communication with clients regarding project progress, milestones,and any changes to the project plan. Address client feedback promptly and incorporate necessary changes to ensure finaldeliverables meet or exceed expectations.7. Qualifications and Skills: Bachelor’s degree in a related field along with PMP/Prince2 certifications. A Master'sdegree is preferred. A minimum of 10 years of experience in project management, preferably within the e-learning or EdTech sector. Strong understanding of graphics development, motion Graphics, e-learning platforms,instructional design principles, and Learning Management Systems (LMS). Demonstrated leadership skills with a proven ability to motivate and inspire cross-functional teams. Proficiency in online project management tools such as Zoho, Whizible PSA and Asana. Expert in Smartsheet, MS project software for planning, tracking, and reporting. Expert in bug tracking system and file repository tools such as VSS and SVN. Experience in vendor management and skill in setting expectations. Multi-tasking and attention in detail.