Executive Assistant

6 months ago

bangalore, India Whatfix Full time

Who are we?

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback.

With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.

The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world.

Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.

“Hustle Mode ON” is the motto we live by.

  • Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco
  • With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.
  • Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020
  • Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023
  • Whatfix has been named a Silver Winner in Stevie's Employer of the Year 2023
  • Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights


Summary:

Reporting directly to one of the SVP, the Executive Assistant provides executive, administrative, and development support to the Global Leaders (VP/SVPs Based out of Whatfix US Office). The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Global Leaders.

The Executive Assistant serves as a liaison to the Board of Directors and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects.


Primary Responsibilities:

5 Days working from the Office

Timing: 2 PM to 11 PM


Desired profile:

  • 3 to 6 yrs of overall industry experience
  • Prior experience working in an administrative role assisting senior management in their day-to-day activities
  • Experience with calendar management, coordinating and tracking domestic and international travel, team building, staff meetings, all-hands meetings, performance reviews, operational planning meetings, etc.
  • Possess good time management and excellent interpersonal skills
  • Strong attention to detail and ability to multitask
  • A goal-driven individual looking to make an impact in a growing organization


Skills & Abilities:

  • Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members & external partners
  • Proficiency in GSuite (Docs, Slides, Sheets) & ability to learn new software
  • Willingness & ability to work across shifts (India/US), considering Whatfix is a Global organization with offices and stakeholders spread across the geography
  • Ability to conduct research and present data in a succinct and well-written manner.
  • Ability to work independently and with professional discretion.
  • Excellent writing, editing, grammatical, organizational, and research skills.
  • Ability to work with a broad range of people including Board members, foundation staff, colleagues of the leaders and staff, and others.
  • Knowledge of other languages and international customs is an asset
  • Excellent management, time-management, and problem-solving skills


Note:

  • We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
  • We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

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