Customer Support
3 weeks ago
Hiringlabs Business Solutions isa leading staffing and recruiting firm dedicated to providingexceptional talent solutions to our clients. With a strongcommitment to customer satisfaction we strive for excellence in allaspects of our business.
Role andResponsibilities:
As a Customer Supportrepresentative at Hiringlabs Business Solutions you will play apivotal role in delivering outstanding service and support to ourvalued customers. Your primary responsibilities willinclude:
- Responding tocustomer inquiries through phone email and chat in a timely andprofessional manner
- Resolving customer issuesand complaints with patience andempathy
- Providing product information andguidance to customers
- Collaborating withinternal teams to address customerneeds
- Identifying and reporting trends incustomer issues and feedback
- Participating inongoing training and skilldevelopment
CandidateQualifications:
To excel in this role youshould possess:
- Priorexperience in customer service or supportrole
- Proven ability to effectively communicateand empathize with customers
- Strongproblemsolving and conflict resolutionskills
- Ability to multitask and prioritize in afastpaced environment
- Excellent written andverbal communicationskills
RequiredSkills:
- Effectivecommunication
- Problemsolving
- Empathy
customer-centric,multitasking,customersupport,call center,verbal communication,customersatisfaction,confidence,problem-solving,communication,telemarketing,bpo,attentionto detail,adaptability,telesales,sales officer,bpo callcenter,teamwork
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