
Customer Success Intern
6 days ago
An ideal candidate would be someone from a business administration background and who has skill and interest in making a career in post-sales or Customer Success profiles and enjoy working directly with Clients and coordinating with internal teams to deliver best results for the Client.
JOB ROLES
• Coordinate with Internal teams to track and update current campaign status.
• Coordinate with the CS team to understand the client's directives.
• Maintain a healthy process flow and work flow with the internal teams to ensure campaigns are delivered on time.
• Ensure that the client specifications are well understood by the internal teams.
• Launch campaigns once received from Client or internal customer success teams.
• Keep proper and effective track of deliverables and other details as specified in the campaign details and timelines.
SKILLS:
• Excellent English skills- written and spoken
• Excellent MS Excel skills
• Ability to communicate effectively.
TECHNICAL SKILLS:
• MS office Qualification: Must have completed at least higher secondary education.
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