Guest Services Specialist(Front Office)

4 days ago


tamil nadu, India NextLevel Full time
This job role is by one of our hiring partners on the NextLevel platform. Please apply for prioritised shortlisting.
We are looking for a dedicated and experienced Front Office Executive to join our team at our esteemed hotel in Chennai. The ideal candidate will possess excellent communication and organizational skills and have prior experience in front office roles in 4-star or 5-star hotels. This is a fantastic opportunity to be part of a dynamic team in a luxury hospitality environment.
Key Responsibilities:
Guest Services:
Perform all check-in and check-out tasks efficiently.
Welcome guests upon their arrival and ensure a smooth registration process by collecting necessary information (contact details, stay dates, etc.).
Assign rooms and provide information about available rooms, rates, and amenities.
Confirm group reservations and arrange personalized services for VIP customers and event attendees.
Reservations and Payment:
Manage online and phone reservations, ensuring accuracy and completeness.
Inform customers about payment methods and verify credit card data.
Customer Relations:
Respond to client complaints in a timely and professional manner.
Liaise with housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guest needs.
Requirements and Skills:
Education:
Degree B.Sc or Diploma in Hotel Management from a recognized institute.
Experience:
6 months to 1 year of experience in a front office role in 4-star or 5-star hotels.
Skills:
Excellent communication and organizational skills.
Proficient in managing online and phone reservations.
Strong customer service orientation with the ability to handle complaints professionally.
Benefits:
Accommodation provided
Provident Fund (PF)
Employees' State Insurance Corporation (ESIC)
Three meals a day
Leave benefits
CTC: 3LPA

  • Chennai, Tamil Nadu, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Chennai, Tamil Nadu, India Shilton hospitality llp Full time

    **Job Description: Front Office Executive** **Position: Front Office Executive** **Department: Front Office/Reception** **Reports to: Front Office Manager/Hotel Manager** **Summary**: The Front Office Executive is the face of the hotel, responsible for creating a welcoming and efficient experience for guests. This role involves managing front desk...


  • Chennai, Tamil Nadu, India Holiday Inn Express Full time

    First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll...


  • Muttukadu, Chennai, Tamil Nadu, India Kings Cornerstone International College Full time

    **Experience : 2+ years of** **Front office experience** **Location : Muttukadu, ECR, Chennai.** **Education: A minimum of a Bachelor's degree** Position Overview: The Front Office Executive / Guest Relations Executive is a key member of the college administrative team responsible for providing exceptional front desk and guest relation services. This role...


  • Coimbatore, Tamil Nadu, India Park Global HR Services Full time

    Hiring Front Office cum Admin Females ( Fresher - Experienced) **Job brief** We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to...

  • Guest Service Officer

    3 weeks ago


    Chennai, Tamil Nadu, India Park Hyatt Chennai Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years of work experience in hotel operations as...


  • Chennai, Tamil Nadu, India Naksha Tree Hospitality Private Limited Full time

    Urgent Hiring for Front Office Executive at Reputed Hotel Greetings Of The Day!!! **Responsibilities**: Skills: Customer care executive, customer care, Customer Support, GRE (Guest Relation Executive), Sales, Customer Services, **Job Type**: Full Time **Location: Chennai ( Koyambedu-Mogappair-Ramapuram)** *Should have experience in Hotel...


  • Chennai, Tamil Nadu, India Naksha Tree Hospitality Private Limited Full time

    Urgent Hiring for Front Office Executive at Reputed Hotel Greetings Of The Day!!! **Responsibilities**: Skills: Customer care executive, customer care, Customer Support, GRE (Guest Relation Executive), Sales, Customer Services, **Job Type**: Full Time **Location: Chennai ( Koyambedu-Mogappair-Ramapuram)** *Should have experience in Hotel...


  • Chennai, Tamil Nadu, India CBRE Full time

    **Front Office Executive** **Job ID** - 172687**Posted** - 19-Jun-2024**Role type** - Full-time**Areas of Interest** Facilities Management, Project Management **Location(s)** Chennai - Tamil Nadu - India - Front office executives are responsible for managing the front desk and reception area of an office. Serving as the initial point of contact for...


  • Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24100704 **Job Category** Rooms & Guest Services Operations **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...


  • Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24034891 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Chennai OMR, No.169, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...


  • Chennai, Tamil Nadu, India Shilton hospitality llp Full time

    **Job Title**: Front Office Assistant **Location**: Shilton Dee Cee Chennai **Job Type**: Full-time **Job Summary**: As a front office assistant, you will be the first point of contact for guests, providing exceptional customer service and administrative support to ensure the efficient operation of the hotel's front desk. Your responsibilities will...


  • Gandhipuram, Coimbatore, Tamil Nadu, India CAG Pride Hotels Full time

    Supervise and manage the daily activities of the front office - Ensure the delivery of excellent customer service to guests, including handling of complaints and ensuring that guest needs are met - Respond to guest inquiries and resolve issues in a timely and efficient manner - Maintain an organized and efficient front office and reception area, including...


  • Guindy, Chennai, Tamil Nadu, India Klase Hotels Full time

    **FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES**: 1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful, and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Respond to telephone and in-person inquiries regarding reservations, hotel...


  • Erode, Tamil Nadu, India PARESHA HR SERVICES PVT LTD Full time

    **Job Title: Front Office Executive** **Location: Erode, Tamil Nadu** *** **Preferred Gender: Female** **Experience: 1-3 years** **Responsibilities**: - Greet and welcome guests as soon as they arrive at the office. - Direct visitors to the appropriate person and office. - Answer, screen, and forward incoming phone calls. - Ensure reception area is...

  • Front Office

    3 weeks ago


    Madurai, Tamil Nadu, India Queen Mira International School Full time

    Receiving the guests, Attend the guests immediately. - Receiving parents, vendors and other visitors with a good smile, Politely enquire their purpose of visit. - Parents and other visitors regarding academics to be directed to Executive Assistant and on need basis to the Principal. - Vendors regarding housekeeping, transport and other service providers...


  • Nungambakkam, Chennai, Tamil Nadu, India Park Avenue Hotel Full time

    The Front Office Receptionist is responsible for providing exceptional guest service, managing the front desk operations, and ensuring guest satisfaction during their stay. **Key Responsibilities**: - Greet guests in a friendly and professional manner upon arrival. - Check-in and check-out guests efficiently, ensuring accuracy of all reservations and guest...

  • Front Officer

    2 months ago


    Coimbatore, Tamil Nadu, India Infygain Technologies Full time

    **Job Description For Front Officer** **Responsibilities**: - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.). - Greet and welcome guests. - Answer questions and address complaints. - Answer all incoming calls and redirect them or keep messages. - Receive letters, packages etc. and distribute them. - Prepare...

  • Front Officer

    2 months ago


    Coimbatore, Tamil Nadu, India Infygain Technologies Full time

    **Job Description For Front Officer** **Responsibilities**: - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.). - Greet and welcome guests. - Answer questions and address complaints. - Answer all incoming calls and redirect them or keep messages. - Receive letters, packages etc. and distribute them. - Prepare...

  • Front Officer

    1 week ago


    Coimbatore, Tamil Nadu, India Infygain Technologies Full time

    **Job Description For Front Officer** **Responsibilities**: - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.). - Greet and welcome guests. - Answer questions and address complaints. - Answer all incoming calls and redirect them or keep messages. - Receive letters, packages etc. and distribute them. - Prepare...