Front Office Supervisor

7 months ago


Guindy Chennai Tamil Nadu, India Klase Hotels Full time

**FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES**:
1. Ensure Outstanding customer care at all times.

2. Maintains a friendly, cheerful, and courteous demeanour at all times.

3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.

4. Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.

5. Uses suggestive selling techniques to sell room nights, and increase occupancy and revenue.

6. Supervise daily shift process ensuring all team members adhere to standard operating procedures.

7. Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation.

8. Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

9. Adhere to company credit limit/floor limit policies.

10. Allocate rooms to expected arrivals after checking the guest’s preferences and special requests.

11. Build strong relationships and liaise with all other departments especially housekeeping, reservations, etc.

12. Operates the _PABX_ equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb), and paging for in-house guests.

13. Cross Check all billing instructions are correctly updated

14. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

17. Ensure the Front office log book and the hotel log book are always updated and actioned upon.

18. Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD.

19. Participate in hotel committees and task force assignments.

20. Assist all departments in servicing the guests during high volume periods.

21. Takes responsibility in the absence of the Duty Manager / Front office manager

22. As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.

Minimum 2 to 3 years work experience as Front Office Associate / Front office in a hotel.

Contact kousalya 8778872059

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



  • Poonamallee, Chennai, Tamil Nadu, India Saveetha School of Hospitality and Tourism Full time

    **Wanted: Front Office Operations-Both Male & Female** **Eligibility: 10th /12th pass with 1/2/3 year’s certificate/diploma/degree in Hotel/Catering.** **Preference: Any one with Earn & Learn Degree - direct 2nd Year in Hospitality/ Aviation /Airlines need to apply. Any Age.** - Front office Manager - Asst Front Office Manager - Front office assistants -...


  • Chennai, Tamil Nadu, India Miletia Guide Solutions PVT LTD Full time

    Hiring for reputed Hotel Group **Location : Chennai** **Food and Accommodation Provided** **Minimum 2 years of experience in reputed Hotels.** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like...

  • Security Supervisor

    6 months ago


    Guindy, Chennai, Tamil Nadu, India SERVICE CARE LTD Full time

    Meet & _greet_ all _visitors_ to the office, being the public face of the company - Work responsively and cooperatively with on site security and safety management - The Security SUPERVISOR at the Reception will assure effective security measures to the organization by constantly monitoring the movement of _visitors_. - Notify company personnel of visitor...


  • Guindy, Chennai, Tamil Nadu, India Addurco Full time

    Front Office Management, Petty Cash Handling Office Assistant Answering and forwarding phone calls. Meeting and greeting clients. Work Timing: 9.30- 6 pm Working Days - Monday - Friday All Saturdays Half a Day Location: Alwarpet, Choolaimedu, Choolai, Velachery **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...

  • Front Office Executive

    2 months ago


    Guindy, Chennai, Tamil Nadu, India KLASE HOTELS PVT LTD Full time

    System Skills: Basic System Knowledge, Typing, Word and Excel and any Hotel Software or Fast learning skills. - Required Immediate Joining. - 3 Shift Basis of 10 Hours. - Hotel Experience person will be preferred. Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift **Experience**: -...

  • Front Office Assistant

    3 months ago


    Guindy, Chennai, Tamil Nadu, India KLASE HOTELS PVT LTD Full time

    Rotation shift, Check-in, Check-out - Advance collection, reservation, night audit, upselling, down selling, - Corporates, Walk-in, OTA. - WINHMS software. - Required Immediate Joining. - 3 Shift Basis of 10 Hours. Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift **Experience**: -...

  • Front Office Executive

    7 months ago


    Guindy, Chennai, Tamil Nadu, India Life Line Placements Full time

    Wanted Female front office executive Good communication skill Degree must Day shift For Gym woking place Pay: ₹15,000.00 - ₹17,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Work Location: In person

  • Front Office Executive

    7 months ago


    Guindy, Chennai, Tamil Nadu, India Capella & Alhena Client solutions Pvt Ltd Full time

    Urgent requiremnet of front office executive in chennai **Job Types**: Full-time, Permanent Pay: ₹8,316.33 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Front Office Assistant

    7 months ago


    Guindy, Chennai, Tamil Nadu, India KLASE HOTELS PVT LTD Full time

    Should known about Front Office politeness, punctuality, hospitality relationship with guests. Smart work Timing : 9 Hours by shift wise. Contact : +91 8056650519 **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Day shift - Night shift **Education**: -...

  • Front Office Executive

    2 months ago


    Guindy, Chennai, Tamil Nadu, India SRI Balaji Hospital Full time

    **Job Role** - Front Office Executive **Job Location** - Guindy, Chennai **Experience** - Min 2 years & above **Education** - Any Degree - To receive patients, Attenders, visitors etc into the hospital with care and concern - Addressing the patient’s queries and concerns. - To manage OPDs effectively and also to make sure the consultation rooms are...

  • Front Office Associate

    3 months ago


    Chennai, Tamil Nadu, India Hilton Full time

    Front Office Associate A Front Office Associater assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their...

  • Front Office Executive

    6 months ago


    Chennai, Tamil Nadu, India Shilton hospitality llp Full time

    **Job Description: Front Office Executive** **Position: Front Office Executive** **Department: Front Office/Reception** **Reports to: Front Office Manager/Hotel Manager** **Summary**: The Front Office Executive is the face of the hotel, responsible for creating a welcoming and efficient experience for guests. This role involves managing front desk...

  • Front Office Executive

    3 months ago


    Chennai, Tamil Nadu, India MS Rank Projects and Development Pvt Ltd Full time

    **Job Title** - Front Office Executive **Location** - Anna Nagar, Chennai **Timing ** - 9.00 am - 7.00 pm **Experiences** - (1-2yrs) - **Greeting Visitors**: Welcoming and assisting clients, customers, and other visitors. - **Answering Calls**: Managing phone lines, handling inquiries, and transferring calls as needed. - **Scheduling Appointments**:...

  • Front Office Executive

    2 months ago


    Chennai, Tamil Nadu, India DHL Full time

    **Your IT Future, Delivered.** **Front Office Executive**: **Full job description** We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. **Job Title**: Receptionist/ Front desk executive **Hiring type**: Contract As a Receptionist, She will be the first point of...

  • Front Office

    1 month ago


    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24194780 **Job Category**Rooms & Guest Services Operations **Location**Fairfield by Marriott Chennai Mahindra World City, Near Main Entrance, Chennai, TamilNadu, India, 603202 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Complete designated cashier and closing reports in the...


  • Chennai, Tamil Nadu, India Triedge Solution Full time

    Position: - Front Office Cum Receptionist - _The front Office Person to do Admin works includes Bus Booking Reservation Reports..._ - _Should be well versed in basic MS-OFFICE..._ - _Timing will be 10am to 8pm....._ - _Location: Mannadi and Kovalam_ **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Cell...

  • Front Office Executive

    22 hours ago


    Chennai, Tamil Nadu, India Pioneer Power Service Pvt Ltd Full time

    A front office executive's job description includes: - **Managing the front office**: Greeting clients, visitors, and customers, and ensuring the office is clean and tidy - **Managing mail and packages**: Handling incoming and outgoing mail and packages - **Scheduling**: Scheduling and confirming appointments, meetings, and events - **Administrative...

  • Front Office Executive

    2 months ago


    Guindy, Chennai, Tamil Nadu, India KLASE HOTELS PVT LTD Full time

    System Skills: Basic System Knowledge, Typing, Word and Excel and any Hotel Software or Fast learning skills. - Required Immediate Joining. - 3 Shift Basis of 10 Hours. - Hotel Experience person will be preferred. Pay: From ₹18,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift **Experience**: - Front...


  • Chennai, Tamil Nadu, India Placenet Full time

    Position - Front Office Executive This is for a leading college in ECR,Chennai. Experience - 1+ Years of experience in Front office,guest relation and reception management. Both oral and written communication skills are outstanding for this role. Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Work Location: In person


  • Chennai, Tamil Nadu, India kskRecruiters Full time

    **Profile** - Front Office Executive **Location** - Chennai **Experience** - Min 3 Years in Front Office **Working Days** - Monday - Saturday **Shift**: - Day Shift **Salary** - As per company standard **Responsibilities** - Responsible for handling internal and external calls and transferring them to the desired extension numbers. - Handling EPBAX...