Customer Care Executive

18 hours ago


Gurugram, India Stamford Technology Full time

We are hiring for Experienced CCE Executive for US voice process

Role : Customer Care Executive

Experience : 1yr minimum exp into Customer service voice process

Interview Mode : Face to Face only

Location : Gurgoan

Shift Timing : 5:30 PM to 2:30 AM

Cab Facility : Only Drop

Interested candidates may apply by below button or share CV on whatsapp

Role:

  • Handle inbound/outbound calls for US customers (Patients), resolve queries, provide accurate information, and ensure anexcellent customer experience.
  • Update & Maintain Customer records in the CRM system.
  • Meet or exceed performance metrics such as quality, call handling time, and customer satisfaction.

Requirements:

  • Graduate, 13 yrs BPO or US process experience
  • Excellent English communication & listening skills
  • Basic computer knowledge
  • Willing to work night shifts

Benefits: Competitive salary, drop, meals, health insurance, career growth.



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