Customer Care Executive
20 hours ago
Job Description Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardisation of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Requirements A bachelor’s degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. Requirements Basic computer skills Communication Skills
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Customer Care Executive
6 days ago
Ludhiana, India CEAMEN ELECTRONICS Full time_**We are hiring a customer care executive to manage customer complaints and replacements of products.**_ - Role and Responsibility: _ - _Acknowledging and resolving customer complaints._ - _Looking after the returns received from customers._ - _Look after the replaced orders._ - _Responding promptly to customer inquiries._ - _Ensure customer satisfaction...
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Customer Care Executive
4 days ago
Ludhiana, India Varuni Consultancy Full timeCustomer Care Executive Female only Qualification Graduation Exp: 1-2 yr Must have MS Office knowledge Good in communication skills Salary 12-15k Location Ludhiana For more information contact at 7889279470 9888226055 **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ludhiana, Punjab:...
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Customer Care Executive
2 weeks ago
Ludhiana, India Varuni Consultancy Full timeCustomer Care Executive Female only Qualification Graduation Exp:1-2yr Salary 12-15k Location Ludhiana Key Responsibilities: Provide prompt and courteous assistance to customers regarding our products Resolve customer complaints in a timely and efficient manner Maintain accurate records of customer interactions and transactions Upsell and cross-sell...
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Customer Care Executive
4 days ago
Ludhiana, Punjab, India Life Solutions Company Full timeJob Opening: Customer Care Executive (Female) **Salary**: Depends on current salary and skills Location: Near Arti Chowk, Ludhiana Industry: Export House Type: Full-time We are hiring a Customer Care Executive (Female) with excellent communication skills and a pleasing personality for our export house. **Requirements**: Strong verbal and written...
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Customer Care Executive
1 week ago
Ludhiana, India Edrio Full timeDesignation: Customer Care Executive Location: Ludhiana **Job Description**: **CRM Strategy and execution** - Analysing Customer Journey Mapping touch points with the organisation and maximizing commercial opportunities. - Identify customer segments for targeted marketing programs and plan customer offers and programs to deliver ROI-positive results. -...
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Customer Care Executive
1 week ago
Ludhiana Kty, Ludhiana, Punjab, India GAD SCHOOL Full time**HIRING: Customer Care Executive** **IPS GROUP OF SCHOOLS, LUDHIANA** (CBSE Affiliated up to Senior Secondary Level) We are looking for a dynamic and experienced CRE l to join our leadership team. **MUST GOOD ENGLISH COMUNICATION SKILL** Location: IPS Group of Schools, Ludhiana **Salary**: ₹12000 - ₹ 15000 (based on experience and...
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Customer Care Executive
1 week ago
Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full timeGreetings for the day! **Teleperformance **is immediately hiring for the role of **Customer Support Executive** **Work Location**: Bestech business towers, Mohali 160066 **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role...
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Customer care representative
2 weeks ago
Ludhiana, India Domestic cluster enterprise Full timecustomer care representative (CSR) is a professional who acts as the primary point of contact between a company and its customers. They are responsible for ensuring customer satisfaction by addressing issues, responding to inquiries, and providing information about the company's products and services. CSRs can work in many industries, including retail,...
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Customer Care
1 week ago
Ludhiana, Punjab, India Life Solutions Company Full timeLocation: Ludhiana **Salary**: ₹15,000 - ₹16,000 per month Experience: Minimum 2 years in a customer care role Qualification: Graduate Person should be from Punjab Job Responsibilities: Customer Assistance: Address customer inquiries and resolve complaints in a professional and courteous manner. Provide information on products and services,...
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Customer Care Executive
2 weeks ago
Ludhiana, India Tenheads Consultant Full timeProviding customers with information on products, services & offers - Take calls from customers and do outbound calling - Identifying customer needs - Taking customer calls and solving queries **Salary**: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ludhiana, Punjab: Reliably commute or planning to relocate...