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International Telecaller

4 weeks ago

Delhi, India MantraCare Full time

Job Title:
International Telecaller

Location:
Paschim Vihar West ( Delhi)

Company:
Mantra Care

Job Type:
Full-Time

Experience:
2-3 years

Shift Timing:
(depending on target market)

About Mantra Care:

Mantra Care is a global wellness and healthcare company offering digital solutions for physical and mental well-being. With a presence in over 30 countries, we are transforming health outcomes through technology, innovation, and compassionate care.

Job Overview:

We are looking for a highly motivated and confident
International Telecaller
to join our growing team. You will be responsible for communicating with international clients/customers, promoting our services, and scheduling appointments or follow-ups. The ideal candidate should possess excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Make outbound calls to prospective international clients ( B2B)
  • Explain and promote Mantra Care's services and wellness programs
  • Follow up with leads through calls, emails, or WhatsApp
  • Handle customer queries and provide accurate information
  • Schedule demos or consultations with wellness professionals
  • Maintain daily call records and update CRM systems
  • Meet or exceed weekly/monthly targets (appointments, conversions, etc.)
  • Collaborate with the sales and marketing team for lead feedback

Requirements:

  • Bachelor's degree (preferred but not mandatory)
  • Fluent in English with a clear, neutral or international accent
  • 0–3 years of experience in international calling / BPO / telemarketing
  • Excellent verbal and written communication in English
  • Familiarity with international cultures (US, UK, Middle East, etc.)
  • Basic computer proficiency and CRM handling
  • Strong interpersonal and persuasion skills
  • Ability to work in night shifts or rotational shifts (based on geography)
  • Positive attitude and resilience under pressure

Preferred Qualifications:

  • Knowledge of tools like HubSpot, Zoho CRM, or Salesforce

WhatsApp

Thanks & Regards

HR

Monika

MantraCare