Senior Executive

3 weeks ago


pune, India Johnson Controls International Full time

Job DescriptionRole Responsibilities
  • To ensure that Fire service contracts are set up and billing is completed to a high standard for the relationship customer contracts (Nationals, Key Accounts and Facilities Management companies)
  • Ensuring KPIs / SLAs are achieved per business expectation.
  • Create new customer contracts on business system.
  • Liaising and feeding back to stakeholders: account Directors, FM Account managers, Operations and Finance.
  • Set up deficiencies (QRs)
  • Process invoices.
  • Manage customers portals for invoice submission and acceptance.
  • Send invoices to e-billing customers.
  • To provide customer satisfaction through the participation in an efficient and responsive processing environment.
  • To develop best practice to the order acceptance and invoicing process so that queries, errors and omissions are minimized.
  • Ensure JCI financial and customer-imposed deadlines are met.
  • To maintain responsibilities for compliance with regulatory requirements
  • Queries relating to invoices due to errors and completeness.
  • Person Specification
  • Computer literate across various ERP systems
  • Accurate data entry skills for high volume transactions
  • Ability to work in effective teams and work to tight deadlines.
  • A positive person, who looks for opportunity to achieve.
  • Experience
  • 2 -3 years' experience in a processing or accounts environment
  • Experience of working in a dynamic organization and environment
  • Organizational understanding and business awareness
  • Experience within a busy environment where deadlines are critical


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