
Customer Support Executive
3 weeks ago
Silicon Stack is a leading Australian software development and consulting company headquartered in Melbourne, serving a global clientele across Australia, New Zealand, Europe, North America, UK, and Asia. Renowned for our "can-do attitude" and proven track record, we deliver high-quality solutions with expertise in cutting-edge technologies. We excel in functionality, aesthetics, and user-friendliness.
Industry Leadership:
We are the leading development partner in industries such as Automotive, Agriculture, Retail, Food & Beverages, Aviation, and Whitegoods Manufacturing. Our success is grounded in our robust foundation, comprehensive solutions, and profound knowledge of small to enterprise-level solutions.
Global Presence:
With a global presence spanning
six countries
and
nine offices
in Melbourne, Brisbane, Sai Gon, Can Tho, Pune, Hyderabad, and Miami, our team of hundreds of dedicated professionals ensures our continued strong and organic growth while demonstrating our core values of passion, fun, and optimism.
Key Responsibilities:
- Build and maintain strong relationships with assigned customers
- Understand client needs, objectives, and success metrics to align our solutions accordingly
- Proactively monitor customer usage and engagement to ensure ongoing satisfaction.
- Handle escalations and resolve client issues in coordination with internal teams.
- Conduct regular review meetings and success check-ins.
- Collaborate with Sales and Product teams to ensure seamless customer experience.
- Identify opportunities for account expansion and support upselling initiatives.
Requirements:
• 2–4 years of experience in Customer Success, Account Management, or a client-facing role.
• Excellent communication and interpersonal skills.
• Strong problem-solving ability and a customer-first mindset.
• Experience with CRM software (e.g., Salesforce, HubSpot, Zoho) is a plus.
• Ability to manage multiple client relationships simultaneously.
• Bachelor's degree in business, Marketing, or a related field.
Preferred Qualifications:
• Prior experience in SaaS, technology, or B2B environments.
• Ability to understand technical concepts and communicate effectively with non-technical clients.
-
SEO Executive
1 week ago
Pune, India Technical Support Executive Full timeUrgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO campaigns to support both Consumer and Enterprise businesses. This role will work cross-functionally among different teams,...
-
Urgent Digital Marketing Executive
1 week ago
Pune, India Technical Support Executive Full timeUrgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO Off page activity and social media marketing considering todays SEO trend. This role will work cross-functionally among different...
-
Customer Support Executive
2 weeks ago
Pune, Maharashtra, India A Business Studio Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionA Business Studio is your trusted partner for premium outsourcing solutions. We specialize in optimizing processes, enhancing efficiency, and driving growth for businesses across diverse industries. Our mission is to manage the details so you can focus on your core business goals. Connect with us today and experience the power of strategic...
-
Customer Support Executive
2 days ago
Pune, India Lifetrons Full timeWe are looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner. In addition to...
-
Customer Support Executive
2 weeks ago
Pune, India Mythiksha School Pvt. Ltd Full timeOur Customer Servicedepartment is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to monitor each employee’s work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding...
-
Customer Support Executive
4 days ago
Pune, India Bekaert NV Full timeBekaert is a world market and technology leader in steel wire transformation and coating technologies. We pursue to be the preferred supplier for our steel wire products and solutions by continuously delivering superior value to our customers worldwide. Bekaert (Euronext Brussels: BEKB) is a global company with more than 27 000 employees worldwide,...
-
Customer Support Executive
4 days ago
Pune, India Global Roots Technology Pvt. Ltd Full timeJob Role - Customer Support Executive Experience - 1-3 years Budget - Upto 3 LPA Location - Mumbai, Pune We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and service. **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift - Morning shift Ability to...
-
Customer Support Executive
7 days ago
Pune, Maharashtra, India Quotient Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe have urgent opening for - Customer SupportIndustry - AMAZON , flip KARTWe are looking for a dedicated and experienced professional to join our team as aCustomer Support Executive. This role requires handling customer queriesthrough a blended process (voice + non-voice) and delivering excellent support forour international customers.Key...
-
Customer Support Executive
1 week ago
Pune, India me-HR Full time**About Company**: The Organic Carbon Pvt.Ltd. company with the brand name of **Humpy A2** has a vision of becoming a family farmer just like a family doctor. Company envisions regaining the glory of agriculture as a profession by promoting sustainable regenerative organic farming practices using rich wisdom in traditional farming with a balanced blend of...
-
Customer Support Executive
1 week ago
Pune, India PrimoHunt Global Services Full timeWe have urgent requirement for "Business Development Officer at Chinchwad in Pune" post in Pune. Pl Refer your friends. Designation: Customer Support Executive Job Profile: We are hiring for Customer support Officer, Business Development Officer for IT Software firm at Chinchwad location in Pune. Qualification: Any Graduate or min 12+ std with excellent...