
Area Manager Personal Loan-Recovery
3 weeks ago
Role & responsibilities
Job Description for Area Manager - Personal Loan Recovery*Job Summary:*
We're looking for an experienced Area Manager to lead our Personal Loan Recovery team in a leading private sector bank. The successful candidate will oversee loan recovery operations, manage a team of recovery agents, and ensure maximum recovery rates while maintaining customer satisfaction.
Key Responsibilities:- Team Management: Lead and motivate a team of recovery agents to achieve recovery targets.
Recovery Operations: Oversee loan recovery processes, ensuring efficient and effective recovery strategies.
Customer Relationship Management: Develop and maintain relationships with customers to facilitate loan repayment.
Performance Monitoring: Track and analyze recovery performance, identifying areas for improvement.
Strategy Development: Develop and implement recovery strategies to maximize recovery rates.
Compliance: Ensure adherence to regulatory requirements and company policies.
Requirements:- Experience: 6-12 years of experience in loan recovery, collections, or a related field.
Skills: Strong leadership, communication, and negotiation skills.
Knowledge: Familiarity with loan recovery processes, regulatory requirements, and industry best practices.
What We Offer:- CTC: 16 lakhs per annum.
Career Growth: Opportunities for professional growth and development.
Dynamic Work Environment: A fast-paced and dynamic work environment in a leading private sector bank.
Ideal Candidate:- Results-driven: Proven track record of achieving recovery targets.
Leadership skills: Experience in leading and motivating teams.
Strong communication: Excellent communication and negotiation skills.
Industry knowledge: Familiarity with personal loan recovery processes and regulatory requirements.
Some of the key skills required for this role include:
Financial Analysis: Ability to analyze financial data and develop effective recovery strategies.
Negotiation: Strong negotiation skills to resolve overdue payments.
Microsoft Excel: Proficiency in Microsoft Excel and financial software.
Debt Collection Software: Familiarity with debt collection software and tools.
Regulatory Compliance: Knowledge of financial regulations and compliance requirements.
Customer Service: Excellent customer service skills to maintain positive relationships with customers.
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