Customer Service Associate

2 weeks ago


Kollam, India Ajmal Bismi Enterprise Full time

Minimum 1 year experience in customer service

gender : male or female

  • Providing accurate information about products or services and guiding customers in making informed decisions.
  • Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
  • Maintaining a deep understanding of our products, services and policies to address customer concerns effectively.
  • Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.
  • Escalating complex issues to higher authorities when necessary and following up on resolutions.
  • Maintaining detailed and accurate records of customer interactions and inquiries.

Job Type: Full-time

Pay: ₹9, ₹22,358.31 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person



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