Service desk specialist

Greetings from IVRE We are looking for a motivated and hardworking fresher with French This opportunity has a great opportunity for freshers as it will scale them up to industry standards. Job Location: Kanathur, Chennai French Service Desk Trainee Job Description Field Incoming Help Requests Resolve IT Support Requests If possible, the service desk...

Job Title: Service Desk Agent Level 2Job Purpose:The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs.Essential Functions:-...

IT Full-Time Job ID: DGC00652 Chennai, Tamil Nadu 1-4 Yrs ₹02 - ₹05 Yearly **Job description** Sysnet Global Technologies Pvt Ltd is looking for IT Service Desk to join our dynamic team and embark on a rewarding career journey. - As an IT Service Desk Specialist, you will be the first point of contact for end-users seeking technical assistance - Your...

Job Description Job Title: Service Desk Agent Level 2 Job Purpose: The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs....

Department: IT Service Management (ITSM) – Service DeskRole: Service Desk / L1 Support (Voice)Experience: Minimum 1 year (mandatory in Service Desk / L1 Support) Apply on Required Candidate profileTotal Experience: Minimum 1 year in Service Desk / L1 Technical Support Service Management – Service DeskInternational Voice Support (US / UK...

About the Role: We’re seeking a skilled IT Service Desk Manager to lead Haass’s IT Service Desk function . This role will oversee IT Service Desk support quality, drive service excellence, and support team performance across our Service Desk operations. You’ll be responsible for monitoring ticket quality, delivering actionable feedback, and partnering...

Job Details Organisation Name Pontoon Solutions Private Limited About Organisation Master Service Provider for tcs Requirement Type Permanent Job Title IT Service Desk Engineer Job Level Middle Management Job Description No. of Openings 2 Job Domain ITIS Experience - Minimum - Maximum Service Desk Engineer Expected Date Of Joining Joining Time 15 Days Salary...

Job Title: Service Desk Agent Level 2Job Purpose:The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs.Essential Functions:Serve...

IT Service Desk EngineerDay to day management of the First Line Service Desk function:a. Ensure that the Service Desk is an excellent deliverer of Customer Serviceb. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the teamc. Be responsible for the operational management of call assignments within the Service...

Role: Service Desk AgentLocation: Chennai/ BangaloreExp- 3-8 yearsDesired Competencies:- Should be customer centric and understand the Service Desk (SD) support function.- Candidate should be proficient in written and verbal English to provide the required IT services.- Candidate must be ready to provide the support over the Phone Calls, Chat and other SD...