![Concentrix](https://media.trabajo.org/img/noimg.jpg)
Hiring For Team Leader
1 month ago
Location: Gurugram (Work from Office)
Shift: 24*7 (5-Days)
Supervisor, Global Service Desk
As a Supervisor Service Desk, you play a pivotal role in overseeing the first-level support team at the service desk. Your responsibilities encompass mentoring, staffing scheduling, and providing technical leadership.
Key Responsibilities:
Operational Supervision:
- You supervise the day-to-day operations of the organization’s help desk, ensuring that appropriate staffing levels are maintained to promptly address incoming trouble requests.
- Collaborating with IT resources (such as developers and third-party vendors), you resolve complex escalated trouble requests.
- You work closely with network services, software systems engineering, and application development teams to restore service and identify underlying problems.
- Managing the troubleshooting tracking log, you ensure timely resolution of issues.
- Coordination and supervision of daily activities within the business or technical support or production team fall under your purview.
Qualifications and Skills:
- Technical Expertise: You possess experience with software/hardware platforms, operating systems, and programming languages.
- Project Management: Familiarity with project management methodologies, supporting tools, and metrics techniques.
- Effective Communication: Strong written and verbal communication skills.
- Leadership Abilities: You can lead a team, manage multiple tasks, prioritize effectively, and meet project timelines.
- Mentoring and Coaching: Ability to guide and provide direction to team members.
- Attention to Detail: A keen eye for accuracy and precision.
- Quality Tools Knowledge: Familiarity with quality control tools is advantageous.
- Transaction Monitoring: Understanding of transaction monitoring processes.
Experience and Education:
- 2-4 Years of Experience: You have practical experience in a similar role.
- Bachelor’s Degree Preferred: An educational background in a relevant field.
- Proficiency in Microsoft Office: Familiarity with Office tools.
-
Content Development
2 days ago
india Leader Garage Full timeCompany Description Leader Garage is a story-based career simulation game set to launch in 2025. Our mission is to help individuals unlock their true leadership potential and shape their future selves. We combine storytelling, decision making, social connections, and healthy competition to create a unique and engaging experience. Follow us for updates on...
-
team leader hr
2 weeks ago
India Jobarc Full timeHiring for Team leader - Human Resource Responsibility: Managing a team of 5 executives from recruitment and 3 executives from MIS team to implement the best recruitment steps. Assign tasks to team on daily basis. Coordination with Vendors for candidates. Taking care of batch delivery. Taking care of targets assigned to team on daily basis. Implement...
-
Team Leader
2 weeks ago
India RADIANT Full timeJob Title: Team Leader - Tourism and Heritage Expert Location: ANDAMAN AND NICOBAR ISLAND Salary: Negotiable Job Description: We are seeking a proficient Team Leader - Tourism and Heritage Expert to lead our dynamic team. As the Team Leader, you will oversee and guide initiatives related to tourism development and heritage conservation, ensuring alignment...
-
Sales Team leader
4 weeks ago
india Tawzef for Recruitment & HR Consultancy Full timeJob Description - Create an inspiring team environment with an open communication culture- Set clear team goals- Delegate tasks and set deadlines- Oversee day-to-day operation- Monitor team performance and report on metrics- Motivate team members- Discover training needs and provide coaching- Listen to team members’ feedback and resolve any issues or...
-
Sales Team leader
2 weeks ago
India Tawzef for Recruitment & HR Consultancy Full timeJob Description Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee daytoday operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members' feedback and resolve any issues or conflicts...
-
Real Estate Team Leader Sales
2 weeks ago
India HnH Placement Pvt. Ltd. Full timeHiring for a Renowned Developer for Team LeaderLocation: Western BeltQualification: Min GraduateExcellent communication skills with expertise in Western Market (Minimum 2 years of on paper TL experience in Real Estate Sales: Ticket Size 3.5 CR)CTC :Max up to 19 to 22 LPA
-
Team Leader Call Center
1 month ago
india Vision India Services Pvt. Ltd. Full timeJob Title:- Team Leader Age :-18-35 Experience:- 1-2 Years Location - Manipur Salary - 14000/- Qualification - Graduation Pass ❖ Roles and Responsibility: - 1. Over-looking the day-to-day Samvad Kendra (call center) operation. 2. Setting clear team goals and set deadlines for the same. 3. Monitoring the Team...
-
Team Leader Call Center
2 weeks ago
India Vision India Services Pvt. Ltd. Full timeJob Title:- Team Leader Age :-18-35 Experience:- 1-2 Years Location - Manipur Salary /- Qualification - Graduation Pass ❖ Roles and Responsibility: - 1. Over-looking the day-to-day Samvad Kendra (call center) operation. 2. Setting clear team goals and set deadlines for the same. 3. Monitoring the Team performance and...
-
Recruitment Leader
1 month ago
india Yubi Group Full timeJob Description About SPOCTO ( SPOCTO, a Yubi Company ( is a big data analytics company on a mission to revolutionize the digital debt collections industry. As a fintech company that uses Artificial Intelligence (AI) & Machine Learning (ML) to enhance customer reach, engagement, and interaction; Spocto is a pioneer in disrupting the debt collections industry...
-
Recruitment Leader
3 weeks ago
india Yubi Group Full timeJob Description About SPOCTO ( SPOCTO, a Yubi Company ( is a big data analytics company on a mission to revolutionize the digital debt collections industry. As a fintech company that uses Artificial Intelligence (AI) & Machine Learning (ML) to enhance customer reach, engagement, and interaction; Spocto is a pioneer in disrupting the debt collections industry...
-
Team Leader
2 weeks ago
India American Express Global Business Travel Full timeAmex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Summary: Lead the...
-
Team leader//International BPO//Voice Process
2 weeks ago
India Hiresquad Resources Full timeLeading BPO in Hyderabad Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7LPA Require min 1Year as Team Leader Experience in International BPO Looking for Candidates from BPO ONLY Strong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS Shifts US Call or mail CV at Role and Key Responsibilities: • Achieve...
-
Team Leader
2 weeks ago
India Predusk Technology Pvt. Ltd. Full timeJob Description Job Title: Team LeaderJob Location : Jaipur (Work from Office)Level of Experience required: 5 years of total exp with 3+ years of Team Handling experience.Responsibilities: Lead and manage a team to meet operational goals.Develop and implement strategies to improve operational efficiency.Coordinate with other departments to ensure smooth...
-
Technicien(ne) Service Desk
3 weeks ago
india TEAM PARTNERS, Membre du groupe Blue Soft Full timeJob Description Dans le cadre de notre développement et pour renforcer notre équipe Valaisanne, nous sommes à la recherche d’un(e) Technicien(ne) Service Desk qui aura également un rôle de chef(fe) d’équipe.Le premier client chez qui vous aurez à intervenir pour une mission de longue durée est basé à Sion. Vous devez donc résider à proximité...
-
Technicien(ne) Service Desk
1 month ago
india TEAM PARTNERS, Membre du groupe Blue Soft Full timeJob Description Dans le cadre de notre développement et pour renforcer notre équipe Valaisanne, nous sommes à la recherche d’un(e) Technicien(ne) Service Desk qui aura également un rôle de chef(fe) d’équipe.Le premier client chez qui vous aurez à intervenir pour une mission de longue durée est basé à Sion. Vous devez donc résider à proximité...
-
Senior Accountant Team Leader
5 days ago
india Infinit-O Philippines, Inc. Full timeJob Description The Senior Accountant Team Leader will perform the functions outlined below:● Cash management ○ Prepare cash flow projection to determine borrowing/pay down requirements○ Coordinate with banks for any required borrowings/pay down and interest payments○ Prepare investor capital calls and distributions notices ○ Maintain online wire...
-
Logistics Team Leader
2 weeks ago
India The Recruiting Pros Full timeJob Description Logistics Team Leader Location: Austell, GAPay: $70k - $75k, plus bonus and generous benefitsPosition Type: This is an immediate, full-time, permanent onsite position based in Austell, GA.Our team at The Recruiting Pros is conducting a high-priority search for a talented Logistics Team Leader on behalf of a growing wholesaler/distributor of...
-
Logistics Team Leader
1 month ago
india The Recruiting Pros Full timeJob Description Logistics Team Leader Location: Austell, GAPay: $70k - $75k, plus bonus and generous benefitsPosition Type: This is an immediate, full-time, permanent onsite position based in Austell, GA.Our team at The Recruiting Pros is conducting a high-priority search for...
-
Team Leader-International Voice Process
1 month ago
india Infosys BPM Full timeGreetings from Infosys BPM Ltd., We are hiring Team Leaders for an International Voice Process at Pune. Role Designation: Team lead Job Location: Hinjewadi, Pune Education Qualification: Any full-time graduation / Post Graduation Shifts: 24*7 rotational shifts Experience required: 4 to 6 years. Process: International Voice Process We are looking for talents...
-
Team Leader
2 days ago
india IKONS Full timeJob Description This is a remote position. Siamo alla ricerca di un Team Leader / Business Analyst con esperienza nell'ambito sviluppo App Mobile ambito Energy per unirsi al team del nostro cliente dinamico e in crescita. La figura ideale avrà competenze nella gestione dei requisiti di business e nella coordinazione di team di sviluppo interni. Job...